Senior Program Manager, Business Architect - eviCore - Remote

The Cigna Group•Remote,

2d•$116,100 - $193,500•Remote

About The Position

The Senior Program Manager (Business Architect) leads the development and delivery of interoperability and Electronic Health Record (EHR) strategies supporting Cigna’s business, clinical, and regulatory objectives. The role connects strategy, governance, business architecture, and execution—from opportunity evaluation and capability definition through business case development, prioritization, implementation, and value realization. It collaborates across business, clinical, technology, product, and delivery teams to enable secure, bi-directional payer-provider data exchange, optimize EHR platforms, improve workflows, and translate approved initiatives into measurable outcomes. The position provides end-to-end oversight of interoperability initiatives, from solution design through operational adoption. It guides decisions, manages dependencies and escalations, resolves delivery risks, and communicates priorities, decisions, progress, risks, and synergies to stakeholders and leadership. The role is remote and may require travel up to 10%.

Requirements

At least six years of experience in program management, business architecture, product strategy, business analysis, healthcare technology, or a related field.
Strong business acumen and ability to quickly learn business, clinical, regulatory, and technology domains.
Demonstrated ability to lead through influence, build alignment across diverse stakeholders, and make progress through ambiguity and change.
Strong analytical, problem-solving, facilitation, presentation, and executive communication skills.
Proficiency with Microsoft Office.
Ability to travel up to 10%.
For occasional or permanent work from home, an internet connection through a cable broadband or fiber optic provider with speeds of at least 10 Mbps download and 5 Mbps upload is required.

Nice To Haves

Bachelor’s degree; an advanced degree such as an MBA, MHA, or MPH is a plus.
Experience in a healthcare payer, provider, or healthcare technology organization.
Experience with EHR platforms such as Epic, Oracle Health/Cerner, or athenahealth.
Experience with process modeling tools such as IBM Blueworks Live or Microsoft Visio.
Agile or project management certification.

Responsibilities

Define strategic intent, scope, target outcomes, risks, benefits, and product or capability strategy with business, clinical, product, and technology stakeholders.
Assess current-state capabilities, workflows, systems, and operating models; identify gaps; and define future-state business capabilities.
Lead cross-functional impact assessments and prioritize opportunities against the portfolio and roadmap using criteria including clinical and business value, regulatory requirements, feasibility, risk, dependencies, and organizational capacity.
Develop lean business cases that describe strategic alignment, operational impacts, dependencies, risks, implementation considerations, and measures of success.
Translate opportunities into actionable plans with sponsorship, funding, requirements, delivery milestones, and success measures.
Lead integration, implementation, and optimization of Epic Payer Platform and other EHR and interoperability capabilities for secure, reliable, bi-directional payer-provider data exchange.
Partner with business, clinical, product, technology, and delivery teams to improve end-to-end workflows and ensure alignment with data privacy, security, regulatory, and enterprise architecture standards.
Develop implementation, market readiness, and adoption strategies for new capabilities.
Provide end-to-end oversight from solution design through operational adoption, guiding decisions, managing dependencies and escalations, and resolving delivery risks.
Maintain visibility into interoperability initiatives and communicate priorities, decisions, progress, risks, and project synergies to stakeholders and leadership.
Develop opportunities from high-level concepts into implementation-ready solutions.
Conduct current-state process discovery and analyze pain points and root causes.
Design future-state processes that deliver new solutions and address operational pain points.
Lead independently and through influence in direct and matrixed environments, maintaining positive working relationships and driving results through ambiguity and change.