Senior Program Manager

Clutch • Minneapolis, MN

8d

About The Position

CLUTCH is a hybrid consultancy and agency focused on helping B2B companies in agriculture and food-business sectors grow by aligning strategy and market opportunity, marketing and sales initiatives and execution, and the skills of customer-facing employees and partners.

The Senior Program Manager is the operational lead for assigned client programs, owning integrated execution from approved scope through final delivery. Working as a client-facing operational partner alongside Client Success, this person leads conversations about execution, timelines, deliverables, and next steps. The role requires an experienced agency operator who can quickly understand complex work already in motion, establish structure, lead cross-functional teams, make informed decisions, and independently drive execution as the trusted operational lead for the account.

Requirements

• Exceptional attention to detail, organization, and follow-through, with the ability to manage multiple complex, integrated workstreams simultaneously.
• Ability to quickly assess work in progress, identify gaps, and create structure and clarity in fast-moving or ambiguous situations.
• Strong understanding of integrated agency workflows across creative, digital, media, content, and production.
• Proactive problem-solving skills; ability to anticipate needs, drive execution, and remain calm and solutions-oriented in a high-volume, deadline-driven environment.
• Strong written and verbal communication skills, including comfort working with senior leaders, clients, vendors, and cross-functional teams.
• Ability to drive accountability and build collaborative working relationships while remaining flexible and adaptable.
• At least 8 years of agency, integrated marketing, program management, or comparable experience managing complex client work.
• Significant experience managing integrated marketing programs across multiple disciplines, such as creative, digital, media, content, production, and/or experiential.
• Experience managing project scopes, budgets, timelines, resources, and outside partners.
• Experience entering established accounts or complex programs and quickly creating structure, clarity, and momentum.
• Proficiency in Microsoft Office Suite, Asana, SharePoint, and other project management and collaboration platforms.

Nice To Haves

• Agency experience is strongly preferred.

Responsibilities

• Own approved client programs from kickoff through completion, ensuring work is delivered on time, on budget, and according to agreed expectations.
• Build and own integrated project plans covering timelines, milestones, dependencies, assignments, approvals, and deliverables.
• Connect cross-functional teams, clarify needs, ownership, and timing, and drive accountability and follow-through.
• Lead internal project and status meetings, drive next steps, and maintain a clear and accurate source of truth for the team.
• Identify missing information, risks, dependencies, and resource constraints, and resolve or escalate roadblocks before they affect delivery.
• Partner with Client Success to translate approved scopes into actionable plans and manage budgets, resources, timelines, and scope changes to protect project profitability.
• Coordinate internal and external resources, including freelancers, subcontractors, production partners, and vendors, aligning them on deliverables, timelines, and budgets.
• Make day-to-day operational decisions within approved parameters, engage discipline leads as appropriate, and escalate issues with recommended solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed