Senior Program Manager

Resonetics•Minneapolis, MN
•$155,000 - $185,000

About The Position

The Senior Program Manager is responsible for planning, managing, and executing complex, usually multi-device product development projects and applicable standard operating procedures. The role leads a cross-functional team from product development, quality, manufacturing, and procurement through the Product Development cycle from concept to commercialization, as defined by customer development agreements. The position manages project and program activities including scope, schedule, budget, quality, resources, vendors, communications, risks, and issues, while ensuring that deliverables meet customer expectations and organizational and industry best practices. It also supports the development of organizational practices, templates, policies, tools, and partnerships, and works with finance, accounting, human resources, and quality to support compliance.

Requirements

  • Bachelor's degree or higher in a scientific or technical field.
  • 15 or more years of experience in a regulated industry, such as pharmaceuticals or medical devices.
  • At least 10 years of project management experience within a regulated industry, such as pharmaceuticals or medical devices.
  • Ability to handle and be trusted with confidential and/or sensitive information.
  • Ability to work in a fast-paced, constantly changing environment.
  • Flexibility and ability to handle multiple projects in an organized, timely manner.
  • Ability to problem-solve, work under pressure, and effectively manage stress.
  • Ability to sit for prolonged periods and work at a computer.
  • Ability to lift up to 25 pounds at times.
  • Excellent hand-eye coordination.
  • Must wear gown, gloves, ear protection, and other personal protective equipment as applicable.
  • Must already be legally authorized to work in the United States without visa sponsorship now or in the future.

Nice To Haves

  • Ability to differentiate between colored wires, tabs, and electronic components.

Responsibilities

  • Manage a portfolio of complex initiatives spanning one or multiple lines of business.
  • Provide on-site leadership for project teams, building and motivating team members to meet project goals and milestones.
  • Own the full project life cycle and deliver projects successfully, meeting or exceeding customer expectations for project deliverables.
  • Report on project success criteria, results, metrics, testing, and deployment management activities.
  • Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence.
  • Help establish and mature organizational practices, templates, policies, tools, and partnerships.
  • Support estimate preparation and develop detailed project plans for all project phases.
  • Procure adequate resources to achieve project objectives within planned timeframes.
  • Report project milestones, deliverables, dependencies, risks, and issues, communicating across leadership.
  • Ensure solutions support customer goals while remaining aligned with organizational and industry best practices.
  • Manage project scope and changes.
  • Manage ongoing quality control and participate in quality issue resolution.
  • Define Statements of Work and specifications for requested goods and services.
  • Manage project and program engagement, including planning, external vendor relationships, communications, resources, budgets, changes, risks, and issues.
  • Provide progress reports to key stakeholders as requested.
  • Coach, mentor, motivate, and supervise project team members.
  • Ensure projects and programs proceed according to scope, schedule, budget, and quality standards.
  • Support company finance, accounting, human resources, and quality functions as necessary to ensure compliance with requirements.
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