Senior Program Manager Marketing

Strayer Education, Inc.•Minneapolis, MN

4d•$106,500 - $159,800

About The Position

The Senior Program Manager serves as a bridge between strategy and execution for multiple strategic programs and initiatives across the Transformation team. The role calls for a self-starter with in-depth knowledge of organizational functions who can create, manage, and execute detailed program schedules, reports, and analysis to support milestone achievement and keep stakeholders informed. The position applies strategic thinking to reduce program risks and maximize program benefits. The role leads complex projects involving partners across the USHE and SEI enterprise, working with program leadership and business or project owners to develop business cases, define solutions, and gather proposal-level estimates. It coordinates workstreams, dependencies, resources, program roadmaps, milestones, decision-making, and communications, while identifying and escalating issues and ensuring deliverables meet initiative expectations. The Senior Program Manager also facilitates project and leadership meetings, supports process improvement discussions, influences the work of others, and prepares presentations to build alignment and gain approval. The position requires a bachelor's degree from a regionally accredited university and 5–8 years of project leadership experience managing complex projects. Occasional travel may be required based on business needs. Onsite work in a corporate or campus office may be required depending on the role; remote or hybrid work requires a suitable work setting. The role may require lifting, access to a computer, effective communication and problem solving, and working more than 40 hours per week when business needs warrant.

Requirements

5–8 years of project leadership experience managing complex projects, with demonstrated project management, leadership, and strategic thinking skills.
Bachelor’s degree from a regionally accredited university.
Intellectual curiosity and ability to contribute at strategic and tactical levels.
Adaptability to changing business needs.
Excellent interpersonal and communication skills, including the ability to manage complex relationships and implement change.
Excellent organizational and time-management skills to manage detailed information and multiple projects.
Sense of urgency and ability to deliver accurate information on time.
Proficiency with MS Office applications.
Detail-, data-, and process-oriented approach.
Ability to anticipate roadblocks, diagnose problems, and generate effective solutions.
Strong negotiation, conflict-resolution, interpersonal, analytical, and problem-solving skills.
Experience working cross-functionally and across organizational levels.
Ability to conduct direct conversations in a non-confrontational manner.
Ability to travel occasionally if business needs arise.
Ability to work more than 40 hours per week when business needs warrant.
Ability to access information using a computer and effectively communicate and apply critical thinking and problem-solving skills.

Responsibilities

Lead special projects and initiatives, including complex programs involving partners across the USHE and SEI enterprise.
Work with program leadership and business or project owners to build business cases, define solutions, and gather proposal-level estimates.
Orchestrate project and workstream tasks, timelines, and interdependencies, translating concepts into action.
Coordinate with other departments to secure resources and support needed for delivery.
Assist with issue identification and escalation.
Prepare and facilitate project and program meetings, leadership alignment meetings, and process improvement discussions.
Maintain program roadmaps and oversee critical milestones to support progress and prioritization.
Proactively identify issues that could affect successful project or program execution.
Ensure delivered components meet expectations for the overall success of the initiative.
Drive decision-making among partner teams using facts, capacity constraints, and prioritization exercises.
Lead and direct the work of others through influence.
Use probing questions to identify the root cause of problems, issues, or roadblocks.
Prepare and deliver presentations to explain strategy, gain buy-in, or request approval.
Establish and execute communications for leadership, stakeholders, and project teams.