Sr. Program Coordinator

St. Vincent's Hospital Westchester•Town/Village of Harrison, NY

About The Position

The Senior Program Coordinator works at the Behavioral Health Center in White Plains, NY, in close collaboration with the Program Director and other program leadership staff. The role manages and oversees the clinic’s intake and referral process, including screening and tracking referral requests, supporting rapid client engagement and appropriate clinical assessments, coordinating case assignments with front desk and direct service staff, maximizing individual productivity and program capacity, and collaborating with new and existing referral partners. Working closely with the Program Director, the coordinator also oversees and implements performance improvement initiatives. These may involve collaboration with external oversight bodies such as NY State OMH or address internal program development needs. The work requires change-management skills, the ability to navigate complex systems, and the use of data-based analysis to plan initiatives and evaluate outcomes. The position includes direct supervision of therapist staff and maintenance of a small clinical caseload.

Requirements

NY State licensed clinician; LCSW preferred, with LMHC or licensed psychologist accepted.
3–5 years of clinical experience in a behavioral health or collaborative care setting.
1–2 years of supervisory or program management experience.
Proficiency with electronic medical records and documentation workflows.
Strong interpersonal, organizational, and time-management skills.
Proficiency with Microsoft Office Suite.

Nice To Haves

Fluency in Spanish.
LCSW licensure is preferred.

Responsibilities

Manage and oversee all aspects of the clinic’s intake and referral process.
Screen and track referral requests.
Ensure rapid client engagement and appropriate clinical assessments.
Work with front desk and direct service staff to assign cases to appropriate providers.
Help maximize individual productivity and program capacity.
Facilitate constructive collaboration with new and existing referral partners.
Oversee and implement performance improvement initiatives, including initiatives involving external oversight bodies such as NY State OMH and internal program development needs.
Use data-based analysis to plan and implement initiatives and evaluate outcomes.
Directly supervise therapist staff.
Maintain a small clinical caseload.