Senior Program Administrator - AI

Cleveland Clinic

5d•Remote

About The Position

The Senior Program Administrator researches, develops, administers, and evaluates programs and projects in response to the Division’s needs, with a primary focus on coordinating enterprise-wide AI governance. The role oversees coordination and review of AI implementations, promotes AI literacy, and works with senior medical and administrative leaders to develop strategies for enterprise initiatives and budget management. The administrator serves as Operational Co-Chair of Cleveland Clinic’s AI Task Force and collaborates with stakeholders, Compliance, and Legal to support AI implementation that accounts for safety, security, ethics, and regulatory compliance. The position advances enterprise AI governance by developing and scaling processes for AI requests, refining governance frameworks, and supporting strategic initiatives. Responsibilities include maintaining and improving governance processes, developing and updating AI policies in response to industry changes, monitoring the evolving AI regulatory landscape, and representing Cleveland Clinic at AI governance forums. The role promotes responsible AI practices using established frameworks, including the NIST AI Risk Management Framework, and supports alignment with applicable regulations and organizational policies. This is a remote role for caregivers who reside in Ohio. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with approximately 5% travel as needed.

Requirements

Bachelor’s degree in Business, Healthcare, or a related field.
Ten years of relevant experience, including three years managing large projects.
Leadership experience over complex projects or a team of professionals.
Experience planning and implementing systems and procedures.
Must reside in Ohio.
Ability to operate a personal computer and other office and laboratory equipment.
Ability to sit for one hour or more and work under stressful conditions.

Nice To Haves

Master’s degree.
Experience leading or supporting AI governance programs, preferably in healthcare or another regulated industry.
Knowledge of responsible AI frameworks, AI policy development, AI risk management, bias mitigation, compliance, privacy, and enterprise stakeholder management.

Responsibilities

Act as the primary liaison for highly complex initiatives with organizational impact for the Division.
Set and drive goals and timelines for initiatives.
Create effective plans to meet objectives.
Clarify objectives, including metrics, baselines, and targets.
Communicate plans and status to stakeholders, including the team, sponsors, and executive leadership.
Drive accountability for commitments across project teams.
Ensure results can be incorporated into daily business practices.
Create systems and processes to measure results over time.
Research, perform analysis, compile data, and advise Division leadership on long- or short-term strategies.
Coordinate and review AI implementations across the organization.
Serve as Operational Co-Chair of the AI Task Force and coordinate with organizational stakeholders.
Develop and scale processes for AI requests and maintain and improve enterprise AI governance processes.
Develop and update AI policies in response to industry changes and monitor the evolving AI regulatory landscape.
Promote AI literacy and responsible AI practices, including alignment with the NIST AI Risk Management Framework and applicable regulations and organizational policies.
Partner with Compliance and Legal on responsible AI implementation, including safety, security, ethics, and regulatory compliance.
Represent Cleveland Clinic at AI governance forums.
Other duties as assigned.