Senior Product Solutions Engineer

Watlow Recruitment Team • San Jose, CA

2d • $110,000 - $140,000 • Onsite

About The Position

The Senior Product Solutions Engineer will be based at Watlow’s technology development center in San Jose, California. The role supports customers in industries including semiconductor manufacturing, sustainable energy production, medical equipment, and food safety. It involves serving as a primary technical contact for customers, building lasting relationships, responding to requests, and providing timely onsite support. The engineer determines customer requirements and translates them into product designs, including solid-model architecture for heating systems used in semiconductor manufacturing equipment.

The role also provides technical leadership and project management through Watlow’s new product introduction process, coordinating prototype development, design, manufacturing, and logistics. The engineer works with internal teams and customers, supports product testing and troubleshooting, and helps develop and share standard work and best practices. Watlow describes its culture as supportive of learning, autonomy, and cross-functional relationships.

Requirements

• Bachelor’s degree in Engineering or a related field.
• 5–7 years of job experience.
• Customer-facing technical communication experience.
• Mechanical design experience for solid-model architecture of heating systems for semiconductor manufacturing equipment.
• Fluency in basic electrical theory.
• Experience with lean product development or project management tools.

Nice To Haves

• Experience with solid modeling; SolidWorks is preferred.
• Expert knowledge of the Microsoft Office suite.
• Experience with Product Lifecycle Management (PLM) or Business Management Systems (BMS).

Responsibilities

• Develop system architecture through solid modeling and electrical design.
• Prepare bills of materials, manage product pricing, and quote new opportunities.
• Communicate technical information with customers and internal team members.
• Generate and review specification documents.
• Assess field applications and troubleshoot issues.
• Conduct laboratory testing for product performance and benchmarking.
• Review specification requirements remotely and/or in person, including local travel to customer sites.
• Travel by air to Watlow sites for training and onsite meetings as needed.
• Travel by air to customer sites as needed to support new opportunities or troubleshooting.
• Organize and document standard work, and educate team members on best-known practices and procedures.
• Learn about new products and apply them to customer applications.
• Integrate processes with Watlow’s business system.
• Lead projects and provide technical leadership through the new product introduction process.

Benefits

• Annual incentive program.
• 401(k) plan with company match and an annual company contribution tied to company performance.
• Wellness incentives.
• Employee Personal Assistance Program.
• Dental, medical, and vision insurance.
• Short-term and long-term disability insurance.
• Paid holidays, personal time, and vacation.
• Parental leave.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior