Senior Product Solutions Engineer

Watlow • San Jose, CA

1d • Onsite

About The Position

This role is based at Watlow’s technology development center in San Jose, California. The Senior Product Solutions Engineer serves as a primary technical contact for customers, building lasting relationships, responding to requests, and providing timely onsite support. The role requires concise technical communication to identify customer requirements and translate them into product designs, including mechanical solid-model architecture for heating systems used in semiconductor manufacturing equipment.

The engineer works with internal teams to manage opportunities through Watlow’s new product introduction process, including prototype development, design, manufacturing, and logistics. The position operates as a project lead and provides technical leadership. Watlow describes a constructive culture that supports autonomy, mastery, and purpose through coaching and leadership, and offers opportunities to develop cross-functional knowledge and relationships.

Requirements

• Four-year bachelor’s degree in engineering or a related field.
• 5–7 years of job experience.
• Customer-facing technical communication experience.
• Mechanical design experience for solid-model architecture of heating systems for semiconductor manufacturing equipment.
• Fluency in basic electrical theory.
• Discipline to integrate processes with the Watlow business system.
• Motivation to learn about new products and apply them to applications.

Nice To Haves

• Experience with solid modeling; SolidWorks is preferred.
• Expert knowledge of the Microsoft Office suite.
• Experience with Product Lifecycle Management (PLM) or Business Management Systems (BMS).
• Experience with lean product development or project management tools.

Responsibilities

• Develop system architecture using solid models and electrical design.
• Prepare bills of materials, manage product pricing, and quote new opportunities.
• Communicate technically with customers and internal team members.
• Generate and review specification documents.
• Assess field applications and troubleshoot issues.
• Conduct laboratory testing for product performance and benchmarking.
• Review specification requirements remotely or in person, including local travel to customer sites.
• Travel by air to Watlow sites for training and onsite meetings as needed.
• Travel by air to customer sites as needed to support new opportunities or troubleshooting.
• Organize and document standard work, and educate team members on best-known practices and procedures.
• Learn about new products and apply them to customer applications.
• Integrate processes with the Watlow business system.
• Manage opportunities through the new product introduction process for prototype, design, manufacturing, and logistics.
• Act as a project lead and provide technical leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior