Senior Product Solutions Engineer

Watlow Recruitment Team • San Jose, CA

3d • Onsite

About The Position

This role is based at Watlow’s technology development center in San Jose, California. The Senior Product Solutions Engineer serves as a technical point of contact for customers, building lasting relationships, responding to requests, and providing timely onsite support. The role translates customer requirements into product designs, including mechanical solid-model architecture for heating systems used in semiconductor manufacturing equipment.

The position requires clear technical communication with customers and internal teams, and management of new opportunities through Watlow’s new product introduction process, from prototype and design through manufacturing and logistics. The engineer serves as a project lead and provides technical leadership. The role also involves developing product and business knowledge and building cross-functional relationships across Watlow.

Requirements

• Four-year bachelor’s degree in Engineering or a related field.
• 5–7 years of job experience.
• Customer-facing technical communication experience.
• Mechanical design experience for solid-model architecture of heating systems for semiconductor manufacturing equipment.
• Ability to provide technical leadership and operate as a project lead.

Nice To Haves

• Experience with solid modeling; SolidWorks is preferred.
• Expert knowledge of the Microsoft Office suite.
• Experience with Product Lifecycle Management (PLM) or Business Management Systems (BMS).
• Fluency in basic electrical theory.

Responsibilities

• Develop system architecture using solid models and electrical design.
• Prepare bills of materials, manage product pricing, and quote new opportunities.
• Communicate technically with customers and internal team members.
• Generate and review specification documents.
• Assess field applications and troubleshoot issues.
• Conduct lab testing for product performance and benchmarking.
• Review specification requirements remotely and/or in person, including local travel to customer sites.
• Travel by air to Watlow sites for training and on-site meetings as needed.
• Travel by air to customer sites to support new opportunities or troubleshooting as needed.
• Organize and document standard work, and educate team members on best-known practices and procedures.
• Learn about new products and apply them to customer applications.
• Integrate processes with Watlow’s business system.
• Use lean product development and project management tools to manage opportunities through the new product introduction process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior