Senior Product Operations Manager

Weave•Lehi, UT
•Hybrid

About The Position

As Senior Product Operations Manager, you will report to the Head of Product Operations and help improve the operational effectiveness of the product development organization. You will partner with Product, Engineering, and Design leaders and teams to support roadmap planning, improve execution across complex initiatives, lead strategic cross-functional initiatives, and establish scalable ways of working. The role combines operational rigor, cross-functional leadership, and data-driven insights to help teams navigate complexity, make informed decisions, and deliver customer and business outcomes. The position is hybrid and based at Weave’s Lehi, Utah headquarters, with onsite work three times per week. Employees located outside Utah will be required to travel periodically to the Lehi headquarters.

Requirements

  • At least 8 years of experience in Product Operations, Technical Program Management, Product Management, Engineering, or a related discipline within a SaaS or technology company.
  • Experience supporting annual and quarterly roadmap planning at scale across product and engineering organizations with hundreds of team members, including prioritization, dependency management, and organizational alignment.
  • Demonstrated success delivering complex product initiatives across multiple product and engineering teams.
  • Experience designing and scaling operational processes, frameworks, and ways of working.
  • Technical fluency with tools and systems such as Linear, Jira, and analytics platforms, and comfort working with engineering and delivery metrics.
  • Working knowledge of modern software development practices, methodologies, and lifecycles.
  • Strong analytical skills and ability to translate data into actionable insights and recommendations for product and engineering leaders.
  • Experience developing operational reporting, metrics, dashboards, and executive-level communications.
  • Strong business acumen and ability to connect operational improvements to outcomes such as delivery predictability, time-to-market, product adoption, user satisfaction, and customer value.
  • Excellent communication and facilitation skills, including the ability to influence product, engineering, and leadership audiences.
  • Ability to navigate ambiguity, build alignment, and influence stakeholders.
  • Ability to identify organizational friction, execution risks, and improvement opportunities, and drive them to resolution.

Nice To Haves

  • Self-starter who takes ownership and brings clarity to complex, ambiguous situations.
  • Skilled at guiding teams through process changes and building strong relationships with business partners and stakeholders.
  • Curious and able to identify patterns, connect ideas, and surface insights.
  • Bias for action and ability to balance strategic thinking with practical execution.
  • Highly organized and comfortable managing multiple priorities, stakeholders, and moving pieces.
  • Builds trust through collaboration, follow-through, and willingness to contribute hands-on.
  • Energized by solving operational challenges and helping teams work more effectively together.

Responsibilities

  • Identify planning gaps, strengthen planning quality, and improve cross-functional alignment before development begins.
  • Partner with Product and Engineering leaders and teams to improve roadmap execution, visibility, accountability, and organizational alignment.
  • Facilitate cross-team planning, dependency management, and coordination to reduce execution risk and improve delivery predictability.
  • Lead complex cross-functional initiatives operationally, partnering with Product, Engineering, and business stakeholders from planning through delivery to improve alignment, manage dependencies, reduce risk, and increase delivery confidence.
  • Continuously improve Product Development operating rhythms, frameworks, processes, and ways of working.
  • Drive adoption of operational best practices that improve planning effectiveness, execution consistency, and organizational alignment.
  • Build and maintain reporting, dashboards, and insights that provide visibility into roadmap execution, delivery outcomes, and organizational health.
  • Gather, synthesize, and communicate actionable insights to support decision-making and improve outcomes.
  • Identify operational friction, planning gaps, and opportunities to improve Product Development effectiveness.
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