Senior Product Manager

Chewy • Bellevue, WA

10h • Onsite

About The Position

Chewy is seeking a Senior Product Manager based in Bellevue, Washington, to shape how customers discover and evaluate products across its shopping experience. Discovery includes Search, Browse, Recommendations, and emerging AI-assisted shopping journeys. The role will own and shape customer experiences for understanding, refining, comparing, and selecting products across Search and Browse.

The Senior Product Manager will work closely with Product Design, Engineering, Data Science, Analytics, Search, CAI, Ads, and commercial teams to identify customer problems, develop product strategies, run experiments, and deliver measurable improvements to customer experience and Chewy’s business. The position owns Discovery Experience strategy and delivery from opportunity sizing through launch, measurement, and iteration.

Requirements

• Bachelor’s degree.
• At least 5 years of relevant post-bachelor’s experience in Product Management, eCommerce, Technology, Digital Media/Content Platforms, Advertising/Monetization tooling, Analytics, Consulting, or a related field.
• Ability to drive strategies to completion and make directional product decisions, rather than only executing delivery.
• Demonstrated ability to write comprehensive BRDs/PRDs that translate into shovel-ready engineering work, with clear scope, acceptance criteria, and testability.
• Ability to lead, adapt, prioritize, and manage multiple projects simultaneously.
• High attention to detail and situational fluency; ability to influence, document decisions, and make trade-offs at all levels of management.
• At least medium technical fluency to reason about complex systems and collaborate deeply with engineering.

Nice To Haves

• Higher technical fluency than the stated medium minimum.

Responsibilities

• Own and manage the Discovery Experience roadmap, including product cards, filters and facets, navigation, merchandising, product comparison, information hierarchy, and other product-decision tools.
• Use behavioral data, customer research, experimentation, and competitive insights to identify customer discovery problems and determine which are most valuable to solve.
• Identify underlying customer needs beyond feature requests and develop scalable product solutions.
• Evaluate how ranking, personalization, intent understanding, and AI can reduce customer effort, including determining whether legacy controls or experiences are still needed.
• Develop hypotheses and success metrics, launch controlled experiments, interpret results, and use learnings to inform roadmap decisions.
• Build evidence about what helps Chewy customers make faster and more confident purchasing decisions.
• Partner with Search, Recommendations, Advertising, Data Science, and Engineering teams to turn backend capabilities into intuitive customer experiences that work coherently across Discovery.
• Apply Discovery capabilities to strategic initiatives such as Healthcare, Pharmacy, Private Brands, and App while maintaining the quality and coherence of the overall customer experience.
• Own product work end-to-end, including opportunity sizing, requirements, stakeholder alignment, prioritization, experimentation, launch, measurement, and iteration.
• Bring clear recommendations to senior leaders when decisions or trade-offs are required.
• Lead effective user acceptance testing (UAT) and release readiness, including supporting go/no-go decisions.

Benefits

• 401(k)
• New-hire and annual equity grants; C08+ positions may also be eligible for an annual bonus.
• Medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance.
• Parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, and an employee assistance program.
• Discounts including 10% off pet insurance and 20% off Chewy.com.
• Unlimited PTO for exempt salary team members, subject to manager approval.
• Six paid holidays per year.
• Paid sick and family leave may be available in compliance with applicable state and local regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior