Senior Product Manager

Ryder Supply Chain Solutions • Novi, MI

11d • $115,000 - $130,000

About The Position

The Senior Product Manager leads strategic process transformation initiatives across the transportation management organization. The role works closely with business, operations, technology, and AI teams to understand current practices, identify improvement opportunities, and design scalable processes that improve operational performance and customer outcomes.

The position drives process standardization through technology, automation, and AI-enabled solutions. It leads process redesign, implementation and deployment planning, performance measurement, and change management to support adoption. The role also develops transformation initiatives and investment proposals, aligns Blue Yonder capabilities with future workflows, and leads cross-functional stakeholders in delivering lasting business results. Travel is 10–20%, or up to 40% for employees outside the Novi, Michigan, or Fort Worth, Texas, areas.

Requirements

• At least eight years of combined experience in project management, business analysis, systems analysis, and product management.
• Strong IT background and experience.
• Experience in product development, product management, or product operations.
• Expertise in business process mapping, process optimization, and operating model design.
• Experience leading large-scale transformation, automation, or digital modernization initiatives.
• Strong understanding of AI agents, workflow automation, and business process management.
• Experience with Blue Yonder or similar supply chain and operations technology platforms.
• Lean or process background and credentials.
• Demonstrated ability to translate strategic objectives into tactical execution.
• Ability to lead cross-functional teams and influence stakeholders across operations, technology, and executive leadership, including without authority.
• Strong analytical, project management, organizational change management, and communication capabilities.
• Excellent interpersonal, listening, influencing, oral, written, and presentation skills; able to communicate clearly and adjust approach to different audiences and organizational levels.
• Ability to build trusted relationships, foster collaboration and team engagement, and promote inclusion of diverse knowledge, skills, and experiences.
• Ability to learn technical and business domains quickly and propose solutions to complex, time-critical problems.
• Systems-thinking ability to optimize end-to-end value delivery and commitment to continuous improvement.
• High ethical standards and sound judgment in politically sensitive situations and when balancing differing interests.
• Adaptability, flexibility, independence, and ability to work both independently and as part of a team in a fast-paced environment.
• Ability to multitask; highly organized, detail-oriented, and skilled in time management and follow-up.
• Bachelor's degree or equivalent.
• Willingness to travel 10–20%, or up to 40% if not located in the Novi, Michigan, or Fort Worth, Texas, areas.

Nice To Haves

• Degree in Business, Operations Research, or Engineering preferred.
• Master's degree or MBA preferred.
• Exposure to strategic planning and analysis preferred.

Responsibilities

• Map end-to-end processes across 70 customers to document current processes and identify variation, waste, and automation potential.
• Analyze complex situations and data, evaluating multiple factors.
• Document and analyze current-state processes to identify variation, waste, bottlenecks, and automation opportunities.
• Lead process standardization with AI agents, identify where agents can deliver the most benefit, establish standard processes, and collaborate with the agent team to define outcomes and scope.
• Scope, estimate, package, and prepare transformation initiatives and investment proposals for executive approval.
• Redesign business processes within Blue Yonder and align technology capabilities with future-state workflows.
• Plan and oversee implementation of new processes, establish rollout plans and key metrics, engage teams, and drive accountability to standards.
• Engage cross-functional stakeholders to drive alignment, execution, and continuous improvement.
• Conduct quality assurance reviews of projects within the assigned portfolio.
• Develop executive-level presentations, strategic proposals, capital tool-set requests, and program updates.
• Define future team structure and needs for implementing approved strategies.
• Perform other duties as assigned.

Benefits

• Medical, prescription, dental, vision, life insurance, and disability insurance options for full-time positions.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.
• Position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior