Senior Product Manager

Recruiting From Scratch • San Francisco, CA

8d • Onsite

About The Position

The Senior Product Manager will own a defined subdomain of an agentic AI platform serving community banks and credit unions. The platform automates customer interactions across voice, digital, and employee-assisted channels, with AI agents designed to resolve requests and complete financial-services workflows while meeting industry requirements. The role covers product strategy, roadmap ownership, discovery, execution, adoption, and measurable business and customer outcomes.

The Product Manager will work closely with senior engineers and directly with the CEO and VP of Product, making product and technical trade-offs in a fast-moving environment. The role also includes mentoring a PM2 and helping launch new products and improve existing capabilities. The position is on-site five days per week at the company's Financial District office in San Francisco. Relocation support is available.

Requirements

• 3–5 years of professional product management experience.
• Experience owning a product area, subdomain, or initiative beyond feature delivery.
• Ability to define priorities, build roadmaps, and make trade-offs independently.
• Experience working closely with engineers and participating in technical discussions.
• Ability to understand technical constraints and evaluate trade-offs without implementing the solution.
• Experience conducting customer discovery and translating customer or stakeholder feedback into product requirements.
• Ability to define success metrics and connect product decisions to measurable outcomes.
• Strong execution skills, including coordinating development and ensuring shipped features solve the intended problem.
• Comfort working in a fast-moving environment with ambiguity and changing priorities.
• Strong communication skills and ability to explain and defend product decisions.
• Willingness to work on-site in San Francisco five days per week.
• Ability to mentor or support the development of a more junior product manager.

Nice To Haves

• Experience at a high-growth B2B SaaS or enterprise software company.
• Experience with AI-powered, generative AI, conversational AI, or agentic AI products.
• Experience with voice AI, virtual assistants, customer support automation, or autonomous workflow execution.
• Experience building products for financial services, banking, credit unions, or other regulated industries.
• Experience with products integrating with enterprise systems or complex customer environments.
• Experience working closely with senior engineers on technically complex products.
• Experience in a Series A or other high-growth startup environment.
• Experience launching new products or taking an initiative from discovery through launch.
• Experience managing product metrics and making roadmap decisions based on measurable outcomes.
• Experience mentoring a junior product manager or supporting another PM's development.

Responsibilities

• Own a product subdomain end-to-end, including its roadmap, execution, adoption, and measurable outcomes.
• Build, sequence, and defend a product roadmap aligned with product leadership's broader direction.
• Define success metrics, monitor performance, and make decisions that improve customer outcomes and business impact.
• Partner closely with senior engineers, discuss technical trade-offs, and balance customer value, technical complexity, and delivery speed.
• Conduct customer discovery, gather feedback, understand stakeholder needs, and translate insights into product direction.
• Turn broad goals and customer problems into clear initiatives, priorities, and product plans.
• Make roadmap trade-offs based on customer impact, business value, technical constraints, and available resources.
• Drive product delivery with engineering and ensure released features achieve their intended outcomes.
• Mentor and support the PM2 working within the product area.
• Collaborate directly with the CEO and VP of Product on product direction, prioritization, and major decisions.
• Support rapid product development, including launching new products and improving existing capabilities.
• Contribute to conversational AI, voice AI, digital assistant, and autonomous-agent products for financial-services workflows.

Benefits

• 100% company-paid health, dental, and vision insurance.
• 401(k).
• Daily meals at the office.
• Relocation support of approximately $5,000–$10,000.
• Competitive equity.
• Opportunity to own a meaningful product area within a growing agentic AI platform.
• Direct collaboration with the CEO, VP of Product, and senior engineers.
• Opportunity to influence product strategy, roadmap decisions, and measurable business outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed