Senior Product Manager

Ellipsis Health•New York, NY

1d•$150,000 - $190,000

About The Position

Ellipsis Health builds AI products that address healthcare staffing shortages and administrative burden. Its conversational AI and patented voice biomarker technology support patient interactions such as appointment scheduling, billing questions, medication refills, and post-hospital check-ins. The Senior Product Manager owns the roadmap for select pipelines in the provider business, including agentic workflows used by health systems, provider groups, and FQHCs for care transitions, scheduling, and referral coordination. Reporting to the VP of Product, this person takes products from concept through launch and iteration, partnering with engineering, clinical, deployment, sales, customer success, operations, care navigators, and hospital partners. The role translates partner needs and company objectives into products that improve patient outcomes and provider efficiency.

Requirements

At least 5 years of technical product management experience, including at least 2 years in a high-growth startup environment.
Proven track record of launching and scaling successful software products.
Experience working directly with engineering teams to build technically complex data products and LLM-based applications.
Strong analytical skills, including experience defining KPIs and making data-driven decisions.
Excellent communication skills and ability to translate between technical and non-technical audiences.

Nice To Haves

Technical aptitude and ability to thrive in ambiguous, fast-paced startup environments.
Experience with API integrations and building interoperable solutions for health systems using Epic or Cerner.
Background in digital health, care coordination, or patient-facing products.

Responsibilities

Define and manage the roadmap for owned pipelines, aligning it with provider product strategy and company objectives.
Conduct market research and user interviews to identify opportunities for innovation and differentiation.
Maintain a prioritized roadmap and backlog using a clear prioritization framework that balances client and internal stakeholder needs.
Oversee the end-to-end product lifecycle, from concept through launch and iteration.
Define and track success metrics, using data and user feedback to improve product performance.
Ensure smooth integration with third-party systems such as Epic and Cerner, using APIs to enhance interoperability.
Maintain the backlog, identify escalated feature and bug requests, and prepare them for upcoming sprints.
Partner with engineering to support timely, high-quality delivery and bridge technical and non-technical teams.
Collaborate with operations, care navigators, and hospital partners to refine requirements and optimize the user experience.
Represent the voice of the customer in product discussions and ensure solutions address real pain points.