Senior Product Manager, Marketplace

Oscar Health•San Francisco, CA
•Remote

About The Position

Oscar is hiring a Senior Product Manager for its Lucie Health Marketplace team. Lucie Health Marketplace is a new all-in-one storefront intended to change how consumers shop for healthcare. It serves direct-to-consumer and ICHRA employee shoppers, guiding them with AI and broker support as they shop for health plans, supplemental products, telehealth benefits, and other healthcare goods and services. The platform is designed to serve entrepreneurs, full- and part-time employees, gig workers, and early retirees. The Senior Product Manager will lead marketplace product strategy in close partnership with Engineering, Data, and Design. The role prioritizes the marketplace roadmap across growth, user experience, AI investments, and strategic partnerships, and coordinates with Product Managers responsible for the enrollment platform and ICHRA tooling to create an end-to-end shopping experience. The position reports to a Director, Product Management. This is a fully remote position open to candidates residing in San Francisco, California. Oscar notes that its approach to work may change over time, potentially involving hybrid presence at the hub office associated with the employee’s metro area. The annual base pay range is $163,944.00–$215,176.50. The role is also eligible for employee benefits, Oscar’s unlimited vacation program, company equity grants, and annual performance bonuses.

Requirements

  • At least 6 years of experience collaborating cross-functionally with engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
  • At least 4 years of experience driving rigorous prioritization processes.
  • At least 4 years of experience with technology systems and basic technology infrastructure, including backend services, database relationships, and database tools such as SQL.
  • At least 2 years of experience leading complex, cross-domain initiatives.
  • At least 2 years of experience root-causing ambiguous problems, building roadmaps toward solutions, and executing successfully against those roadmaps.

Nice To Haves

  • E-commerce or two-sided marketplace experience.
  • Deep knowledge of A/B testing practices.

Responsibilities

  • Define, defend, and execute the vision, strategy, and roadmap for product investments powering the Lucie Health Marketplace platform, and implement solutions aligned with that strategy.
  • Define OKRs and KPIs to measure business and operational impact, and identify opportunities for improvement.
  • Independently identify and bring together the appropriate counterparts to solve strategic or executional challenges, including challenges that are not clearly defined.
  • Problem-solve across teams and domains, diagnose root causes, and drive issues to resolution while balancing speed, scalability, and quality.
  • Lead complex initiatives and influence without authority.
  • Manage timelines, cross-functional accountability, and risk identification.
  • Partner with engineers, product managers, and operations partners to understand user needs and deliver functionality that advances operational and financial efficiency goals.
  • Develop clear, thorough requirements and communicate them to stakeholders, incorporating data and user research insights.
  • Create artifacts that junior team members can learn from.
  • Mentor junior team members and help strengthen the product team’s talent.
  • Comply with applicable laws and regulations.
  • Perform other duties as assigned.

Benefits

  • Unlimited vacation program
  • Company equity grants
  • Annual performance bonuses
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 11 paid holidays
  • Paid sick time
  • Paid parental leave
  • 401(k) plan participation
  • Life and disability insurance
  • Paid wellness time and reimbursements
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