Senior Product Manager, Payments

AxisCare•Waco, TX

3d•Remote

About The Position

AxisCare is seeking a Senior Product Manager to own its embedded payments strategy and roadmap. The role shapes how home care agencies accept payments, manage merchant accounts, and reconcile funds within AxisCare. The Product Manager works closely with engineering, finance, legal, compliance, sales, and payment partners, and uses AI tools daily for discovery, analysis, requirements, and documentation. The position requires travel of up to 20%.

Requirements

At least 6 years of product management experience, including at least 3 years owning payments or fintech products.
Experience in B2B SaaS and vertical software.
Hands-on experience with embedded payments, payment facilitation (PayFac), or merchant services.
Strong understanding of card and ACH payments, including authorization, settlement, interchange, and chargebacks.
Working knowledge of PCI DSS, AML/KYC, and card network rules.
Experience managing third-party partners through evaluation, integration, and launch.
Comfort working with APIs and partnering closely with engineers on technical requirements.
Daily, practical use of AI tools in a product management workflow.
Strong analytical skills and comfort with financial metrics such as volume, take rate, and margin.
Excellent written and verbal communication, including the ability to explain complex payments topics simply.
Strong organizational skills and attention to detail.

Nice To Haves

Experience in healthcare.

Responsibilities

Define the long-term vision and roadmap for embedded payments, prioritizing customer needs, revenue impact, risk, and partner capabilities.
Work with engineering from discovery through delivery, write clear requirements, answer questions, and help make product tradeoffs.
Serve as the primary product contact for payment processors and partners; lead partner evaluations, integration planning, and integration launches.
Design merchant onboarding and account workflows so agencies can apply, get approved, and begin accepting payments, including underwriting and KYC.
Partner with finance and leadership on pricing, fee structures, and revenue models; track payment volume, adoption, and margin.
Work with legal, security, and compliance partners on PCI DSS, AML/KYC, and card network requirements.
Define requirements for deposits, settlements, refunds, chargebacks, and reporting to support transaction reconciliation.
Use AI tools daily for customer and market research, data analysis, requirements, and documentation, and share effective practices with the product team.
Equip sales, support, and implementation teams to sell, launch, and support payments products.
Share payments expertise across the product organization and help develop junior product managers.