Senior Product Manager, Firm Intelligence Platform

Litera•Toronto, ON

1d•CA$120,000 - CA$150,000•Hybrid

About The Position

As Senior Product Manager for the Firm Intelligence Platform, you will own the vision, strategy, and multi-year roadmap for a foundational platform that turns data flowing through law firms’ work into intelligence that Litera’s products and customers can use. This senior individual-contributor role leads through technical credibility and influence, partnering with Engineering, Architecture, and cross-functional leaders to build an AI-first foundation of data, APIs, and shared services—including MCP services—for AI agents, people, and traditional integrations. This is a high-visibility, zero-to-one platform opportunity to shape how Litera’s product ecosystem consumes and acts on intelligence. The role is hybrid and based in Toronto or Raleigh, with an expectation to work in the office at least three days per week. For Ontario applicants, the base salary range is CAD $120,000–$150,000. The role is also eligible for performance-based commission. Litera offers a comprehensive benefits package, subject to eligibility requirements.

Requirements

At least 5 years of product management experience in B2B SaaS, including at least 3 years owning platform, data, or infrastructure products.
Proven experience building platform products and defining platform architecture, such as data platforms, API and integration layers, or shared services consumed by multiple products or teams.
Working knowledge of AI and generative AI, including LLMs, retrieval, and agents, and practical trade-offs involving quality, cost, latency, and trust; an AI-first approach to capabilities usable by agents, people, and conventional integrations.
Understanding of Model Context Protocol (MCP) and agent-facing service design, including when to use MCP tools and resources versus traditional APIs.
Technical fluency with engineers and architects on data modeling, APIs, cloud-native and service-oriented architectures, security, and multi-tenancy.
Demonstrated ability to lead cross-functional teams through influence without direct authority.

Nice To Haves

Hands-on experience shipping AI/ML products, such as search, retrieval, or generative AI, or defining MCP servers and tools in production.
Experience in legal technology, professional services, or enterprise environments with complex, document-heavy, data-heavy workflows.
Background as a software engineer, data engineer, or solutions architect, with a record of taking products from zero to one.
Familiarity with data security, privacy, and compliance requirements in regulated industries, including law firm confidentiality expectations.

Responsibilities

Own the vision, strategy, and multi-year roadmap for the Firm Intelligence Platform, driving adoption, customer impact, and business outcomes across Litera’s product portfolio.
Define platform architecture requirements with Engineering and Architecture, including data models, ingestion patterns, APIs, extensibility, security, and scalability; determine when AI capabilities and MCP services are appropriate compared with traditional APIs and integrations.
Engage with law firm leaders, practitioners, and IT stakeholders to understand their use of data and intelligence, and translate needs into personas, use cases, and prioritized requirements.
Make and document build-versus-buy, sequencing, and trade-off decisions that balance near-term customer value with long-term platform health.
Define success metrics, instrument the platform for adoption and performance, and use data to adjust priorities and demonstrate value.
Partner with Marketing, Sales, and Customer Success on positioning, packaging, and launch, providing narratives for technical and executive audiences.