Senior Product Manager, Sales Engagement

Zoom•Seattle, WA
•Hybrid

About The Position

As Senior Product Manager for Sales Engagement, you will own and scale a core component of Zoom’s Revenue OS. Building on recently launched AI-powered sequencing and multichannel engagement capabilities, you will define the next generation of intelligent outbound sales execution. The role combines deep product ownership with a commercial mindset to shape a differentiated platform that helps revenue teams identify prospects, personalize outreach, automate execution, and generate qualified pipeline. It is a hybrid position requiring on-site presence two days per week at Zoom’s Seattle, Washington office; remote arrangements are not available. Zoom Revenue Accelerator is building an AI-powered Revenue OS that brings together conversational intelligence, buyer signals, sales engagement, and AI-driven automation. The team uses Zoom’s communications platform and customer context to build intelligent workflows that help businesses generate pipeline, improve seller performance, and grow revenue.

Requirements

  • At least 5 years of product management experience.
  • Demonstrated ownership of B2B SaaS products from strategy through commercialization.
  • Deep familiarity with sales engagement, sales automation, CRM, or revenue technology.
  • Strong understanding of SDR/BDR workflows, outbound prospecting, and the metrics that drive pipeline generation.
  • Experience leveraging AI to build intelligent automation and improve product development velocity.
  • Strong execution skills, customer empathy, and ability to deliver meaningful product depth in a competitive market.

Nice To Haves

  • Experience with sales engagement platforms such as Outreach, Salesloft, Apollo, or similar.

Responsibilities

  • Own the strategy, roadmap, and end-to-end product experience for Sales Engagement, including AI sequencing, multichannel outreach, and engagement automation.
  • Build intelligent workflows that use buyer signals, enrichment, and AI to improve prospecting and outbound execution.
  • Develop competitive capabilities across email, calling, task management, sequencing, and sales workflow integrations.
  • Partner with Engineering, Design, Sales, and Marketing to deliver a compelling product and accelerate commercial traction.
  • Drive product outcomes including adoption, engagement effectiveness, pipeline generation, customer retention, and revenue growth.

Benefits

  • A variety of perks, benefits, and options intended to support physical, mental, emotional, and financial health, work-life balance, and community contribution.
  • Opportunities to grow, stretch skills, and advance a career in a collaborative, growth-focused environment.
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