Senior Product Manager

Fidelity•Salt Lake, UT

About The Position

Fidelity is seeking a Senior Product Manager to shape and deliver digital experiences in financial services. The role identifies customer needs and market opportunities, defines product requirements, and works with engineering, design, analytics, business teams, and partners to bring capabilities to market. It calls for customer empathy, product and business judgment, technical understanding, data-informed decision-making, clear communication, ownership, curiosity, and continuous learning. The position develops product strategy, discovers customer and market needs, defines product vision and success measures, and turns customer and business insights into requirements and experiences. It manages roadmaps and prioritization, supports development and launches, and improves products using data and customer feedback. The role also works with internal and external partners on integrated solutions involving APIs, data exchange, digital connectivity, and third-party integrations. The Access API team provides a unified view of customer-authorized financial information across multiple business lines and product types. Its secure, client-consented experience enables customers to authorize sharing their financial data with approved third-party applications and service providers. Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Current onsite expectations vary by role and location and may evolve; the transition does not apply to fully remote roles.

Requirements

Bachelor's degree or equivalent professional experience.
7 or more years of experience in Product Management, Product Ownership, Business Analysis, or a related role.
Experience delivering customer-facing digital products or technology solutions.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Experience working in agile product development environments.
Ability to translate customer and business needs into actionable product requirements.
Experience collaborating with cross-functional teams, including engineering, design, analytics, and business stakeholders.

Nice To Haves

Experience in financial services, fintech, digital banking, or related industries.
Knowledge of open finance, API-driven platforms, or digital ecosystem business models.
Familiarity with financial data sharing frameworks (FDX) and connectivity solutions.
Experience with third-party integrations, APIs, and platform partnerships.
Understanding of consumer-permissioned data sharing, digital identity, authentication, and consent management.
Experience using product management and collaboration tools such as Jira, Confluence, Miro, Figma, or similar platforms.
Experience leveraging analytics and customer insights to inform product decisions.

Responsibilities

Identify market opportunities, customer needs, and emerging industry trends.
Develop product concepts, business cases, and value propositions.
Partner with stakeholders to define product vision, goals, and success metrics.
Evaluate competitive offerings and identify opportunities for differentiation and growth.
Understand customer behaviors, pain points, and evolving expectations.
Translate customer insights into product features and capabilities, and define user journeys that improve customer outcomes.
Advocate for solutions that balance customer value, business objectives, and operational efficiency.
Use data and customer feedback to continuously improve products and experiences.
Define and maintain product requirements, user stories, and acceptance criteria.
Develop and manage product roadmaps aligned with strategic priorities.
Partner with engineering and design teams throughout the product development lifecycle.
Prioritize based on customer impact, business value, risk, and technical feasibility.
Support product launches, adoption initiatives, and ongoing optimization.
Collaborate with internal and external partners to deliver integrated solutions and evaluate partnership opportunities.
Support initiatives involving APIs, digital connectivity, data exchange, and third-party integrations.
Monitor developments in financial technology, open finance, digital ecosystems, and data sharing, and contribute to strategies that leverage ecosystem capabilities and market opportunities.