Senior Product Manager, Product Innovation

U.S. Bank•New York, NY
•$148,495 - $174,700•Hybrid

About The Position

The Senior Product Manager, Product Innovation will identify, evaluate, and advance new growth opportunities across U.S. Bank’s Payments, Consumer and Small Business (PCS) line of business, including the U.S. Bank brand, Elan agent financial institution business, and co-brand and partner portfolios. The role combines customer insight, market intelligence, emerging technology, competitive analysis, and financial rigor to develop differentiated products, partnerships, and experiences that strengthen customer value and drive sustainable business growth. The Senior Product Manager partners with Product, Marketing, Technology, Risk, Finance, Analytics, Operations, Enterprise Innovation, and external partners to move opportunities from discovery and concept validation through business case development, pilot, launch, and commercialization. The role shapes enterprise-level strategy, translates insights into actionable product opportunities, develops fact-based investment recommendations, and mobilizes cross-functional teams to bring new ideas to market. Product Managers at U.S. Bank drive product visioning, planning, and development in support of the bank’s human and digital product strategy and evolving economic, technological, and customer needs. They identify, analyze, and interpret business data; connect customer experience, digital, technology, and business-line strategy to identify and prioritize product and portfolio opportunities; and establish product vision, charter, and roadmap. They define outcomes and OKRs, prioritize features and epics, facilitate product discovery, design, development, and delivery, and manage the end-to-end product lifecycle. They work with agile, experience design, technology, and risk partners to achieve business and customer outcomes. For technical products, they also oversee technical features, debt reduction, and modernization. The role requires working from a U.S. Bank location three or more days per week.

Requirements

  • Product Management experience.
  • Work from a U.S. Bank location three or more days per week.
  • Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

  • Expertise in interdependencies among product-model system elements and ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
  • Ability to anticipate changing market priorities and internal and external customer needs in ways that consistently add value.
  • Strong customer centricity and ability to implement strategies and techniques that ensure positive customer experiences at every touch point.
  • Knowledge of technical aspects of software products and ability to design, configure, and integrate them.
  • Knowledge of Agile ways of working and of processes, tools, and techniques for assessing and controlling organizational risk exposure; ability to apply risk-management knowledge to diverse situations.
  • Preferred skills in product P&L; product strategy, vision, and planning; product discovery and development; channel alignment and management; adoption; customer experience research, insight, and execution; Agile ways of working; go-to-market and sales channels; performance measurement and optimization; marketing and analytics; and customer centricity.

Responsibilities

  • Identify, evaluate, and advance growth opportunities across Payments, Consumer and Small Business, including U.S. Bank, Elan, co-brand, and partner portfolios.
  • Use customer insight, market intelligence, emerging technology, competitive analysis, and financial rigor to develop differentiated products, partnerships, and experiences.
  • Partner with Product, Marketing, Technology, Risk, Finance, Analytics, Operations, Enterprise Innovation, and external partners to advance opportunities from discovery and concept validation through business case development, pilot, launch, and commercialization.
  • Shape enterprise-level product strategy and translate insights into actionable product opportunities.
  • Develop fact-based investment recommendations and mobilize cross-functional teams to bring new ideas to market.
  • Identify, analyze, and interpret business data using appropriate techniques to meet business needs and requirements.
  • Identify and prioritize product and portfolio opportunities, and establish product vision, charter, and roadmap in collaboration with customer experience, digital, technology, and business-line partners.
  • Define product outcomes and OKRs, prioritize features and epics, and break work into actionable steps for discovery, design, development, and delivery.
  • Manage the end-to-end product lifecycle and product roadmap using OKRs.
  • Create products with agile, experience design, technology, and risk partners to achieve business and customer outcomes.
  • For technical products, oversee technical features, debt reduction, and modernization.

Benefits

  • Healthcare coverage, including medical, dental, and vision insurance.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation, from two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase program.
  • Pension, subject to eligibility requirements.
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