Manager Product Management; Innovation

Capital One • McLean, VA

1d • Hybrid

About The Position

The Manager of Product Management, Innovation, on Capital One’s Step Up & Verification (SUV) team is responsible for defining the vision, strategy, and roadmap for Authenticator/Tool Innovation. The SUV team provides the challenge methods and tools used to verify applicants during account opening and authenticate customers during high-risk transactions across in-person locations, call centers, and digital properties. Its product portfolio aims to mitigate fraud, improve customer experience, and provide secure, seamless access to partners’ business features.

The role establishes an innovation pipeline to validate emerging capabilities, such as biometric re-verification and mobile driver’s licenses. It partners with cross-functional fraud, technology, design, and risk teams to deliver high-impact, well-managed launches, and defines and executes a process for graduating proofs of concept into scaled production solutions.

Capital One expects Product Managers to demonstrate proficiency in five areas: human-centered product innovation grounded in customer needs; business focus on outcomes, leverage, and execution; technology-driven delivery of innovative and resilient solutions; integrated problem solving that addresses complexity and mitigates product risks; and transformational leadership that aligns cross-functional teams around customer problems.

Requirements

• Currently have, or be in the process of obtaining, a Bachelor's or Master's degree in a quantitative field, Business, or Marketing, with the required degree obtained on or before the scheduled start date; alternatively, have a Bachelor's degree in any field and at least 3 years of Product Management experience.
• Quantitative fields include Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Define the vision, strategy, and roadmap for Authenticator/Tool Innovation.
• Establish an innovation pipeline to validate emerging capabilities, including biometric re-verification and mobile driver’s licenses.
• Partner with fraud, technology, design, and risk teams to deliver high-impact, well-managed launches.
• Define and execute a process to graduate proofs of concept into scaled production solutions.
• Develop product solutions that address customer needs, deliver business outcomes, use technology effectively, mitigate product risks, and align cross-functional teams.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager