Manager Product Management; Innovation

Capital One • McLean, VA

2d • $149,800 - $205,100 • Hybrid

About The Position

Capital One Product Management focuses on reimagining the status quo, finding value-creation opportunities, and driving innovative, sustainable customer experiences through technology. The Step Up & Verification (SUV) team provides challenge methods and tools to verify applicants during account opening and authenticate customers during high-risk transactions. Its tools are used across in-person locations, call centers, and digital properties. The team defines the vision and strategy for this portfolio, delivering fraud-mitigating capabilities while enhancing customer experience and enabling secure, seamless access to partner business features.

The Manager of Product Management on the SUV team will define the vision, strategy, and roadmap for Authenticator/Tool Innovation. The role establishes an innovation pipeline to validate emerging capabilities, including biometric re-verification and mobile driver's licenses. Working closely with fraud, technology, design, and risk teams, the manager delivers high-impact, well-managed launches and defines and executes a process for graduating proofs of concept into scaled production solutions.

The role is hybrid and requires adherence to Capital One's hybrid policy for on-site presence at the designated office. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Currently hold, or be in the process of obtaining by the scheduled start date, a bachelor's or master's degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field, Business, or Marketing; alternatively, have a bachelor's degree in any field and at least 3 years of Product Management experience.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Define the vision, strategy, and roadmap for Authenticator/Tool Innovation.
• Establish an innovation pipeline to validate emerging capabilities such as biometric re-verification and mobile driver's licenses.
• Partner with fraud, technology, design, and risk teams to deliver high-impact, well-managed launches.
• Define and execute a process for graduating proofs of concept into scaled production solutions.
• Demonstrate human-centered product management by focusing on internal and external customer needs and innovating product solutions.
• Deliver business outcomes through leverage and execution excellence.
• Use technology to deliver innovative, resilient solutions that create near- and long-term value.
• Identify and resolve complex problems while mitigating product risks.
• Lead cross-functional teams to solve customer problems and drive organizational alignment.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager