Senior Product Manager

Zello•Austin, TX

11d

About The Position

Zello is hiring a hands-on Senior Product Manager to lead a major cross-product initiative: unifying its consumer and Zello Work product lines while optimizing for enterprise growth. The role owns strategy and execution from problem framing through shipped milestones, and is expected to manage multiple complex workstreams and help the Product organization take on more than one major initiative at a time. The position also raises product-thinking standards across the team through teaching and mentorship. It is an individual-contributor role with no direct reports, working alongside four PMs and three designers.

Requirements

At least 7 years of product management experience.
Experience leading initiatives from 0 to 1 without heavy oversight.
Ability to set direction, identify high-impact opportunities, and create clarity in ambiguous situations.
Ability to lead with problem discovery, involve the right people early, and act with urgency once the problem is clear.
Ability to build rapport with customers and engage enterprise buyers and executives, including handling pushback.
Ability to contribute directly to product work and explain decisions, tradeoffs, and details from past work.
Fluency in software development and ability to reason about feasibility and tradeoffs with engineers without owning technical design.
Willingness to challenge consensus when it would weaken user outcomes and to help colleagues improve through better questions.

Responsibilities

Lead strategy and execution for unifying the consumer and Zello Work product lines, from problem framing through shipped milestones.
Run multiple complex workstreams while maintaining clarity, quality, and follow-through.
Partner with design, engineering, and data to turn ambiguous, high-stakes problems into shipped products.
Speak directly with enterprise customers and senior stakeholders to identify underlying problems and guide conversations toward outcomes.
Prioritize across Android, iOS, web, and backend according to the highest-impact user opportunities.
Model strong problem framing, discovery, and decision-making, and coach other product managers.
Use AI tools in day-to-day product work and identify ways to incorporate AI into team operations.