Senior Product Manager

Via•New York City, NY

10d

About The Position

Via is seeking a Senior Product Manager to own the Remix transit planning and scheduling platform, including its usability, scalability, flexibility, and cross-cutting capabilities. The role is responsible for the platform foundation used by every Remix module and for shaping AI-led insights that help transit agencies design service and measure performance. The product manager will maintain an end-to-end perspective across planning, scheduling, live operations, and performance data, ensuring the platform functions as a continuous feedback loop. The role combines setting long-term platform direction with improving individual features and modules.

Requirements

At least 5 years of product management experience, including ownership of platform or infrastructure-layer products used in complex enterprise workflows.
Ability to articulate a multi-year platform vision and make well-reasoned feature-level prioritization decisions.
Strong instincts for usability and product quality, with the ability to improve workflows without disrupting what works.
Understanding of how AI and data products work in practice, and experience integrating analytical insights into operational workflows users trust and act on.
Ability to become technically fluent in the data models and entities underlying planning and scheduling systems.
Credibility in technical architecture discussions and ability to evaluate tradeoffs and advocate for platform choices that support current needs and long-term scalability.
Track record of shipping high-quality features in complex, workflow-heavy enterprise environments where precision and reliability matter.
Collaborative, direct communication and ability to build alignment across engineering, design, data science, and go-to-market partners.
Ability to learn a technical domain quickly.

Nice To Haves

Experience in transportation, transit, logistics, or resource-intensive industries.

Responsibilities

Own the Remix platform roadmap, including usability, scalability, flexibility, and capabilities shared across modules.
Define and drive the vision for AI-led insights that support data-informed decisions about service design, network performance, and operational efficiency.
Maintain an end-to-end product view across network planning, scheduling, live operations, and performance data.
Identify and prioritize feature investments across Remix modules to make each module best in class.
Partner with engineering and design to improve platform usability while preserving the depth needed by power users.
Work with data science and engineering to define how AI and analytics capabilities are presented and how insights support action.
Engage directly with customers to understand workflow pain points, validate priorities, and test roadmap decisions against operational needs.
Monitor industry trends, competitive products, and emerging technology to help Remix remain a leader.