Senior Product Manager (US Cards)

Lendable • Arlington, VA

3d

About The Position

Lendable is hiring a Senior Product Manager to own customer lifecycle management for its US Cards product, from a customer’s first transaction through the rest of their relationship with the company. The role will help prove out the product’s customer book and lead its next phase of growth, shaping a product that is still being defined. The successful candidate will work in a small, data-driven team with substantial ownership of decisions and implementation, closely connected to Lendable’s proprietary AI and credit decisioning. They will use AI tools to build, test, and analyse quickly.

The role involves setting the US Cards product vision and roadmap, first achieving market parity and then moving beyond it, while growing the product for its target segment through customer understanding and experimentation. The Product Manager will shape the mobile app experience, develop credit propositions alongside the core Cards product, and work hands-on on implementation and design decisions. They will collaborate across Credit, Growth, Design, Data Science, and Compliance, and partner closely with the US Cards Managing Director. Success is measured through clear, measurable goals and demonstrable movement in outcomes.

Requirements

• Track record of owning product outcomes end to end, making difficult decisions under ambiguity, taking ownership, and course-correcting as evidence changes.
• Strong analytical instincts, including understanding expected metrics, noticing anomalies, and persistently finding underlying drivers rather than accepting dashboard or model outputs at face value.
• Comfort working hands-on by writing and resolving tickets, prototyping, and making implementation and design decisions.
• Fluency with AI tools as a working part of building, testing, and analysing.
• Ability to lead through influence across Credit, Growth, Design, Data Science, and Compliance, while being open to changing one’s mind in response to a good argument.

Nice To Haves

• Experience with consumer credit lifecycle levers such as credit line management, pricing, retention, and reactivation.
• Experience shaping mobile app journeys for activation and engagement.

Responsibilities

• Own the product vision and roadmap, first reaching market parity and then moving beyond it for the current and expanding target segment.
• Own the customer lifecycle from the first transaction onward, including credit line management, spend and engagement growth, balance growth, pricing and proposition management, retention, and reactivation.
• Shape the mobile app experience to drive activation, spend, and engagement.
• Build new credit propositions alongside the core Cards product.
• Work hands-on by writing and resolving tickets, prototyping, and owning implementation and design decisions; use AI tools to build quick solutions that answer product questions.
• Bring Credit, Growth, Design, Data Science, and Compliance along, and partner closely with the US Cards Managing Director.
• Set clear, measurable goals; evaluate work based on outcomes, champion experimentation, and sense-check work before launch.

Benefits

• Flexible working approach tailored to each role.
• Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites.
• Social events and opportunities to connect with colleagues.
• Private health cover supporting physical and mental wellbeing.
• Retirement savings plans.
• Employee referral programme with a competitive bonus for successful referrals.
• Fully stocked kitchen and complimentary lunches prepared by in-house chefs on in-office days at select locations.
• Cycle-to-work and electric vehicle salary sacrifice schemes in select locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed