Senior Product Manager
About The Position
CareBridge Health, part of Elevance Health within the Carelon business, works to help individuals in home and community-based settings maximize their health, independence, and quality of life. The Senior Product Manager leads strategy, development, and continuous improvement of product capabilities supporting a core service line. The role collaborates with Engineering, Clinical, Operations, and client-facing teams to deliver scalable technology solutions that optimize workflows, improve data quality, and enhance patient outcomes and experiences. The position translates business and user needs into product requirements, prioritizes initiatives, and oversees the product lifecycle from discovery through delivery. It uses data, stakeholder feedback, and industry knowledge to guide strategic decisions, improve product performance, and support continuous improvement. The role is virtual full-time, except for required in-person training sessions when indicated. Candidates must be within a reasonable commuting distance of the posting location unless an accommodation is granted as required by law.
Requirements
- Bachelor’s degree (BA/BS) and at least 5 years of related experience, including at least 2 years of solutions management experience, or an equivalent combination of education and experience.
- Strong organizational, analytical, and problem-solving skills, including strategic thinking and the ability to manage competing priorities in a fast-paced, cross-functional environment.
- Excellent communication and collaboration skills, including the ability to engage technical and nontechnical stakeholders throughout the product lifecycle.
Nice To Haves
- Experience in value-based care, Home and Community-Based Services (HCBS), Long-Term Services and Supports (LTSS), Medicaid, Medicare, or health plan operations.
- Experience with data integrations, analytics, workflow automation, and process optimization.
- Familiarity with SQL and data-driven decision-making.
- Experience developing or managing technology products in complex clinical, operational, or regulated healthcare environments.
Responsibilities
- Conduct product discovery using stakeholder feedback, workflow analysis, data review, and market or client research to identify opportunities to improve clinical operations and care delivery.
- Translate business, clinical, operational, and client needs into product requirements, workflows, user stories, and acceptance criteria.
- Contribute to product strategy by identifying outcomes that technology can influence, understanding organizational priorities, and monitoring industry trends.
- Evaluate trade-offs involving scope, timeline, quality, operational impact, and customer value to inform product priorities.
- Own day-to-day execution of features and enhancements from concept through delivery.
- Maintain product documentation, validate expected functionality, and identify risks or blockers early to support quality delivery.
- Build and maintain relationships with Engineering, Clinical, Operations, and client success stakeholders, from front-line managers to leadership.
- Communicate product priorities, requirements, release plans, risks, and status updates clearly and consistently.
- Prepare materials and updates for leadership, operational, and client-facing discussions as needed.
Benefits
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs (unless covered by a collective bargaining agreement)
- Medical benefits
- Dental benefits
- Vision benefits
- Short- and long-term disability benefits
- 401(k) with company match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Senior
