Senior Product Manager

Mia Labs, Inc.•Austin, TX

1d•Hybrid

About The Position

Mia Labs is hiring a Senior Product Manager for its AI communications platform serving car dealerships. The role owns product planning and execution, aligning user needs with technical capabilities and coordinating with leadership and cross-functional teams. The position is based in or requires relocation to Austin, Texas, with three days per week in the downtown office.

Requirements

At least 5 years of product management experience with a strong technical foundation.
Demonstrated ability to write clear, concise PRDs and specifications.
Process-driven approach and fluency in product methodologies and project management tools, with an ability to ship quickly and with high quality.
Comfort using SQL and dashboard tools and working with analytics teams.
Proven success managing API integrations and working with external vendors to unlock new capabilities.
Excellent communication skills, including the ability to explain complex topics simply.
Resourceful and autonomous; able to work in a startup and high-intensity environment with minimal guidance.
Experience in the automotive industry.
Lives in or is willing to relocate to Austin, Texas, and can work from the office three days per week.

Nice To Haves

Familiarity with modern AI/ML tools, such as LLMs, embeddings, and vector databases, and how they can support product development and automation.
Experience running usability studies, gathering qualitative insights, and validating product-market fit.
Previous software engineering experience.
Deep knowledge of automotive dealership operations, CRMs, and customer lifecycle in car sales or service.
Experience scaling AI- or automation-based products in high-touch industries such as healthcare, logistics, or customer support.

Responsibilities

Own and deliver Product Requirement Documents (PRDs) that align user needs with technical capabilities.
Build and maintain product roadmaps in collaboration with leadership and cross-functional teams; align goals, set priorities, and manage expectations.
Communicate with technical and non-technical stakeholders, translating between engineering and business terminology.
Integrate AI tooling and machine-learning products into workflows to improve team velocity and product capabilities.
Partner with vendors to access APIs and third-party data sources, supporting Mia's data resources and product intelligence.
Collaborate with sales and customer success on feature launches and customer expectations, preparing spec sheets, support documents, and pre-sales collateral.
Run user studies and pilot programs, support go-to-market activities, and gather user feedback to inform the roadmap and refine features.
Lead sprint planning, backlog grooming, and retrospectives with product ownership and accountability.
Use SQL and analytics tools to understand user behavior and product performance, communicate findings, and inform decisions.
Monitor the automotive industry and evolving technology to help keep Mia's product competitive.