Senior Product Manager - Qualified Platform Core

Salesforce•San Francisco, CA

7d•$172,500 - $285,800

About The Position

The Senior Product Manager owns the Qualified platform capabilities that connect Piper to customers’ existing systems. This includes Salesforce and other marketing, sales, and content tools; APIs, webhooks, and the Model Context Protocol server used by external systems and agents; data synchronization; Qualified Meetings; and identity and access features. The role prioritizes investment across the active roadmap while ensuring existing platform capabilities continue to work reliably. The product manager sets a direction for the platform and works closely with engineering on technical areas such as API design, synchronization semantics, and authentication. They are expected to manage a broad product surface with disciplined prioritization and experience building and maintaining integrations with systems outside their control.

Requirements

At least 5 years of product management experience.
Experience owning a platform or integrations surface in B2B SaaS, rather than a single feature area within a larger product.
Experience building and maintaining third-party integrations with systems outside the company’s control, including adapting to system quirks and maintaining accurate synchronization when source schemas change.
Technical foundation sufficient to work with engineers on API design, synchronization semantics, and authentication.
Ability to manage a broad product surface with disciplined prioritization.

Nice To Haves

Deep experience with Salesforce, including work in the Salesforce ecosystem.
Coding or implementation background.
Experience building a public API product or a Model Context Protocol server.
Experience owning or familiarity with enterprise identity and access, including single sign-on and user provisioning.
Experience with calendars, scheduling, or real-time booking.
Uses AI in their own work and can describe its impact.

Responsibilities

Own how Qualified connects to customers’ revenue, marketing, and content systems.
Own the programmatic platform surface, including enterprise APIs, webhooks, and the Model Context Protocol server.
Own the data engine that pushes information to connected systems and keeps fields accurate across them.
Own Qualified Meetings, including the booking experience, calendar synchronization, routing, and queues.
Own identity and access capabilities, including provisioning, single sign-on, and controls reviewed by enterprise security teams.
Prioritize investment across the active roadmap while keeping other platform capabilities running reliably.
Develop and advocate for a vision for the platform.