Senior Product Manager

ITW•Troy, AL

14d•Onsite

About The Position

The Senior Product Manager supports and grows ITW Food Equipment Group’s Warewash business by driving market research, product development, go-to-market planning, demand generation, and sales and channel support for commercial dishwashers. Based at the Warewash Division’s Troy, Ohio facility, this role champions the voice of the customer with engineering and product development teams and supports sales development managers and field sales to maximize product sales. The role owns the mid-to-long-term strategy, product vision, and roadmap for a major product line, while contributing to strategic direction across the Warewash portfolio. The Senior Product Manager identifies market opportunities, manages the product portfolio, develops marketing plans, defines training requirements, and equips field sales, dealers, and consultants with accurate product knowledge and a clear sales narrative for the Hobart line. The successful candidate leads cross-functional product development and launches, translates customer and market insights into product specifications and business cases, and drives organic revenue growth and market-share expansion. The position also provides strategic leadership and project management across sales, marketing, engineering, and other functions, and mentors Product Managers and cross-functional colleagues.

Requirements

Bachelor’s degree.
At least 7 years of experience in a relevant role, with demonstrated results.
Two or more significant product launch cycles.
Proven experience using engineering stage-gate and new product development processes to lead products from concept development through launch and lifecycle management.
Advanced knowledge of product marketing concepts and strategies.
Ability to own product or portfolio strategy, establish a mid-to-long-term roadmap, and connect priorities to revenue, profitability, market-share, and customer-value outcomes.
Ability to analyze complex market, customer, and business data, identify trends, develop strategic recommendations, and drive business decisions.
Extensive experience interacting with and presenting to customers and a variety of business stakeholders.
Expertise leading primary and secondary market research and translating customer, market, and competitive insights into product vision, product and portfolio strategies, roadmaps, and technical requirements.
Success leading complex cross-functional initiatives through influence and aligning senior or executive stakeholders around product and portfolio choices.
Experience mentoring or coaching Product Managers or other cross-functional professionals.
Excellent verbal, written, interpersonal, and presentation skills.
Proficiency in MS Office applications.
Ability to travel 10%–15%.

Nice To Haves

A degree majoring in Marketing, Business, or Engineering.
Knowledge of commercial kitchen equipment.
Two or more years of food service industry experience.

Responsibilities

Own and define the mid-to-long-term strategy, product vision, and roadmap for a major product line, contributing to strategic direction across the Warewash portfolio.
Identify product and business opportunities through competitor and market analysis and primary and secondary customer research using ITW’s Market-Segment-Focus approach.
Translate market-segment insights, customer needs, competitive dynamics, and financial considerations into product specifications, business cases, value propositions, and product roadmaps.
Lead cross-functional New Product Development teams and ensure alignment with North American commercial dishwashing customer needs through product specifications, business plans, and launches.
Drive organic revenue growth and market-share expansion through commercialization, demand generation, strategic product positioning, customer engagement, and sales enablement.
Develop and execute go-to-market and commercial launch plans for new products, aligning sales, service, operations, channel partners, and marketing.
Provide customized marketing, product specification, research, and other direct support to sales teams for key account opportunities.
Develop and deliver product sales training and support to field teams, dealers, consultants, and service partners through presentations, marketing collateral, and in-the-field training.
Provide ongoing updates on competitive and market intelligence and customer trends affecting targeted accounts and segments.
Define and communicate product-line vision and value propositions, using customer insights, competitive intelligence, market trends, and product performance data to guide decisions and align stakeholders.
Provide strategic leadership and project management across sales, marketing, engineering, and other functions to support effective product development and launches.
Spend time in key segments and channels with team members and customers to understand market needs and provide training on Hobart Warewash products and sales narratives.
Mentor and coach Product Managers and cross-functional team members, strengthening product-management practices, strategic thinking, and execution discipline.