Senior Product Manager

Finalsite•Glastonbury, CT

1d•Remote

About The Position

Finalsite is seeking a strategic, technically fluent, and execution-focused Senior Product Manager to lead the evolution of its CMS and AI-powered capabilities. The role owns product strategy, roadmaps, and outcomes across established and emerging SaaS products, balancing platform improvements, customer needs, and innovation to deliver measurable business value. Working closely with Product Owners, Engineering, Design, and cross-functional stakeholders, the Senior Product Manager translates customer insights and business objectives into priorities and consistent delivery. This is a product leadership position focused on ownership, decision-making, and results rather than project management or backlog administration. The position is 100% remote within the United States and is available only to people who are permanent U.S. residents and maintain U.S. residency. The Senior Product Manager leads product strategy and execution from discovery through development, launch, and optimization; guides Product Owners; and collaborates with technical teams on AI capabilities and platform modernization. The role also leads customer discovery and partners with Sales, Customer Success, Support, and Product Marketing to inform strategy and adoption. Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services. It is headquartered in Glastonbury, Connecticut, and has employees working remotely across the United States and internationally. The company describes its culture as collaborative and invests in employees through competitive benefits and professional development opportunities.

Requirements

At least 7 years of product management experience, including ownership of complex B2B SaaS products.
Proven success defining product strategy, managing roadmaps, and delivering measurable customer and business outcomes.
Ability to combine strategic thinking with hands-on product ownership and execution.
Experience leading multiple product initiatives or interconnected product capabilities.
Strong technical aptitude, including familiarity with APIs, integrations, software architecture, and platform technologies.
Experience leading cross-functional teams and working effectively with Product Owners and Engineering.
Strong customer discovery, analytical, prioritization, and problem-solving skills.
Excellent communication and stakeholder management skills, including executive-level communication.
Ability to make informed decisions, navigate ambiguity, and drive results independently.
Ability to modernize complex, established platforms while balancing new capabilities with scalability, reliability, and customer continuity.
Permanent U.S. residency, with continued residency in the United States.

Nice To Haves

Experience with content management systems, digital experience platforms, or enterprise SaaS solutions.
Experience developing or integrating AI-powered capabilities into existing products.
Familiarity with generative AI, conversational interfaces, intelligent search, or workflow automation.
Experience modernizing mature software platforms while maintaining reliability and customer satisfaction.
Experience in education technology, particularly K–12.
Experience working with distributed engineering teams.
Familiarity with digital accessibility standards and product commercialization.
Proven experience leading large-scale platform modernization, system migrations, or technology transitions, including managing technical complexity, dependencies, and customer impact.

Responsibilities

Own product vision, strategy, roadmaps, and outcomes aligned with customer needs and business objectives.
Develop deep expertise in product capabilities, customer workflows, technical architecture, and operational challenges.
Prioritize investments across new capabilities, usability, reliability, technical debt, and platform modernization.
Evaluate market trends, competitive offerings, customer insights, and performance data to guide product decisions.
Define measurable success criteria and take accountability for product performance, adoption, and customer value.
Lead product execution from discovery through development, launch, and ongoing optimization.
Partner with Engineering, Design, and Product Owners to translate strategy into actionable plans and deliver results.
Provide direction to Product Owners while remaining accountable for priorities, tradeoffs, and delivery outcomes.
Proactively resolve dependencies, competing priorities, technical challenges, and delivery risks.
Communicate product direction, progress, decisions, and outcomes to stakeholders and executive leadership.
Identify opportunities to apply AI, intelligent automation, and emerging technologies to customer problems.
Drive AI-powered capabilities that simplify workflows, improve content discovery, and enhance digital experiences.
Collaborate with technical teams to evaluate feasibility, integration approaches, security, and scalability.
Validate opportunities through customer feedback, experimentation, and measurable adoption and performance outcomes.
Balance innovation with the reliability, usability, and long-term sustainability of established products.
Lead customer discovery to understand workflows, pain points, unmet needs, and opportunities.
Translate customer insights into product priorities, requirements, and differentiated solutions.
Partner with Sales, Customer Success, Support, and Product Marketing to inform strategy and support product adoption.
Monitor competitive offerings, market developments, and evolving customer expectations.
Drive modernization and evolution of complex, established platforms while balancing new capabilities with scalability, reliability, and customer continuity.