Senior Product Manager, Health and Telemetry

Ford Motor Company•Dearborn, MI

2d•$115,500 - $218,100•Hybrid

About The Position

Ford Energy, a newly formed wholly owned subsidiary of Ford Motor Company, designs, manufactures, and services grid-scale and commercial DC battery energy storage systems. The Senior Product Manager will lead Ford Energy’s telemetry and battery health software products, which capture field data from battery energy storage assets and translate it into asset-health insights for customers and Ford Energy service teams. The role owns product discovery, business-case development, and roadmap definition, grounding decisions in customer and internal research and in uptime, warranty, and cost-to-serve outcomes. The Senior Product Manager will determine how asset data flows to Ford Energy and its customers, coordinate integrations with partner systems and Ford Energy hardware, and work with Cybersecurity, Legal, and customers on data access, security, and approvals. The position also leads responsible AI deployment for fault detection, health estimation, anomaly detection, and degradation forecasting, from pilots through production. This includes defining evaluation criteria, guardrails, human oversight, and impact measurement, and ensuring the resulting systems are reliable at fleet scale. The role analyzes telemetry and service data, coordinates cross-functional product delivery from concept through launch and iteration, incorporates AI-powered feedback loops into product management, and presents data-backed recommendations and impact metrics to executive leadership.

Requirements

High school diploma or equivalent combination of relevant education and experience.
10 or more years of progressive experience leading product management in a large-scale environment.
5 or more years of experience leading digital product development or AI-enabled products from planning through launch and improvement.
3 or more years of experience delivering AI-enabled features, or a strong working understanding of how modern AI systems are built and managed.
3 or more years of experience building systems where AI operates autonomously, with the ability to demonstrate how those systems were made reliable.
Experience shipping AI- or ML-enabled product features, or a strong working understanding of how LLM-based and agentic systems are built, evaluated, and governed in production.
Experience with software that handles substantial amounts of data or connects to equipment.
Strong communication, leadership, and customer-focused skills.

Nice To Haves

Domain knowledge in battery energy storage, battery management systems, EV batteries, or connected industrial assets, particularly diagnostics, health monitoring, or predictive maintenance.
Familiarity with industrial data, telemetry or IoT platforms, time-series data, or security requirements for utility and critical-infrastructure systems.
Prior experience deploying agentic AI, copilots, or automation in operational or customer-facing workflows, including defining guardrails, evaluation frameworks, and human oversight.
Bachelor’s degree in Business, Engineering, Data Science, Human-Computer Interaction, or a related field.
Master of Business Administration.

Responsibilities

Own discovery and business-case development for telemetry and asset-health products, using customer and internal research and assessing uptime, warranty, and cost-to-serve outcomes.
Define product roadmaps for software that captures field data from Ford Energy battery energy storage assets and presents asset-health information.
Define how asset data reaches Ford Energy and its customers, including integrations with partner systems and Ford Energy hardware.
Partner with Cybersecurity, Legal, and customers on data access, security, and approvals.
Identify opportunities for AI to improve asset health through fault detection, health estimation, anomaly detection, and degradation forecasting.
Lead responsible AI pilots and production deployments, including evaluation criteria, guardrails, human-in-the-loop design, and measurement of customer and business impact.
Analyze telemetry and service data to identify recurring failure modes, avoidable site visits, and opportunities to reduce diagnosis and resolution time.
Translate product vision into product definitions and technical requirements, and coordinate delivery with Project Operations & Performance, software engineering, data science, UX design, and analytics teams.
Implement AI-powered feedback loops to monitor customer feedback, identify user friction, and prioritize product improvements.
Synthesize customer insights, technical constraints, and financial projections into recommendations for executive leadership and support investment decisions.
Define and track input and output metrics that demonstrate customer and business impact.
Monitor customer and service users to improve adoption, usability, and outcomes.

Benefits

Competitive compensation package, including performance-based bonuses.
Ford vehicle discounts.
Immediate medical, dental, vision, and prescription drug coverage.
Paid parental leave and new-parent ramp-up programs.
Subsidized backup child care.
Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
Tuition assistance.
Employee resource groups.
Paid time off for individual and team community service.
Vacation time, sick/personal time, and paid holidays, including time between Christmas Eve and New Year’s Day.