Senior Product Manager

InterSystems•Boston, MA

1d•$128,000 - $185,000

About The Position

InterSystems is seeking a Senior Product Manager to lead the strategy, roadmap, and Product Management team for the Lab Enterprise product line. The role will shape the evolution of enterprise laboratory capabilities, aligning product investment with customer needs, market opportunities, and the wider IntelliCare strategy. Working with laboratory subject matter experts, Product Development, and regional teams, the Senior Product Manager will translate complex clinical and operational needs into clear priorities and scalable product solutions. The position combines strategic product leadership with direct people management potential. Initially, the role operates as an individual contributor, with the potential to grow into a people management position as team and business needs evolve. The Senior Product Manager will develop team capability, build alignment across functions, and make informed decisions when customer expectations, technical constraints, and strategic priorities compete. Laboratory or healthcare technology knowledge is valuable, but deep laboratory expertise is not essential.

Requirements

5–10 years of demonstrated experience in Product Management or a closely related role within healthcare technology, enterprise software, clinical informatics, laboratory systems, or another complex domain.
Proven experience leading and developing teams, including mentoring, performance management, recruitment, and capability development.
Strong product judgement and experience translating complex needs into strategy, priorities, and actionable roadmaps.
Strategic and systems thinking, including understanding dependencies across products, teams, and workflows.
Experience making prioritisation decisions when customer expectations, strategic objectives, technical constraints, and resources compete.
Strong stakeholder management and influencing skills, including constructive challenge, negotiation, and communicating difficult decisions.
Ability to explain complex information clearly to technical, clinical, operational, and executive audiences.

Nice To Haves

Experience in healthcare, laboratory medicine, diagnostics, laboratory information systems, electronic health records, or another regulated environment.
Experience working across international healthcare markets or enterprise software deployments.
Understanding of laboratory or healthcare technology; deep laboratory expertise is not essential.

Responsibilities

Define and communicate the product vision, strategy, and roadmap for InterSystems Lab Enterprise, aligned with wider IntelliCare priorities.
Set priorities and make timely investment and delivery decisions, balancing customer value, market needs, regulatory requirements, technical dependencies, and available capacity.
Work with laboratory subject matter experts to understand complex workflows and translate specialist requirements into scalable product capabilities.
Collaborate across IntelliCare product areas to support coherent, end-to-end clinical and operational workflows.
Guide the Product Management team through development, validation, release, and adoption, with a focus on intended outcomes.
Use customer feedback, market insights, support trends, and product performance to inform priorities and continuous improvement.
Build a collaborative, accountable, outcome-focused culture with clear responsibilities and expectations.
Strengthen team capability and empower individuals to exercise sound judgement, develop expertise, and take increasing ownership.
Build effective partnerships with Product Development, UX, Clinical Safety, regional teams, Implementation, Support, Marketing, and other relevant functions.
Connect Product Development with regional and customer-facing teams so market needs and operational challenges inform product decisions.
Engage with regional teams and customers to understand recurring challenges, market differences, and opportunities for improvement.
Represent InterSystems Lab Enterprise in strategic internal and external discussions, adapting communication to clinical, technical, operational, and executive audiences.
Support product demonstrations, strategic customer engagement, pre-sales, and Product Marketing activities as appropriate.
Initially operate as an individual contributor, with the potential to grow into a people management position as the team and business needs evolve.