Senior Product Manager, Spruce

H&R Block • UNAVAILABLE, Missouri

1d • Remote

About The Position

The Senior Product Manager will shape the future of the Spruce platform by leading product initiatives across its mobile application. The role focuses on developing capabilities that acquire and retain customers and help them manage their money. Spruce, designed and built by H&R Block and launched in early 2022, offers spending and savings accounts, cash back on spending, and other financial tools.

The Senior Product Manager leads a collaborative, multidisciplinary squad across engineering, design, and product. The role manages and prioritizes the squad backlog and guides features from ideation and research through business case development, launch, performance analysis, and ongoing maintenance. The position works with stakeholders, partners, and customers to deliver products that meet business goals within established timelines and funding.

Requirements

• Relevant bachelor’s degree and at least 6 years of Product Management or related experience, including launching mobile-first products.
• Experience in fintech, money movement, and delivering customer-facing features within mobile applications.
• Ability to navigate ambiguity, solve customer problems, and drive work forward with a high level of autonomy.
• Strong analytical skills, attention to detail, and technical intuition, including experience with data analysis tools.
• Knowledge of agile development methodologies and experience across the product development lifecycle.
• Advanced written and verbal communication skills, including the ability to communicate with varied audiences and executives.
• Strong organization, integrity, and follow-through.

Nice To Haves

• MBA or other advanced degree, or equivalent practical experience.
• Product Management certification, training, or equivalent.
• Current expertise with payments, transfers, and other methods of moving funds.

Responsibilities

• Lead squad ceremonies and processes, articulate a compelling product vision, and help balance the health of the squad.
• Identify customer-centric problem-solving and improvement opportunities using internal sources, industry practices, and customer and stakeholder feedback.
• Represent the customer in product development by providing customer insight and prioritizing with customer needs in mind.
• Maintain a strong understanding of consumer financial services applications through research and participation in industry conferences, webinars, and other sources.
• Develop epics, features, user stories, and roadmaps for the squad’s areas, working with the Technical Lead to understand dependencies and requirements.
• Maintain and prioritize the squad backlog to balance new feature development, continuous improvement, and infrastructure updates.
• Analyze and report on the performance of features managed by the squad.
• Collaborate with operational leaders, marketing, legal and compliance teams, customer service, other squads, and external partners to support end-to-end delivery.

Benefits

• Competitive pay and comprehensive benefits.
• Medical and prescription drug coverage for qualifying associates and eligible dependents.
• H&R Block Retirement Savings Plan (401(k) Plan).
• Employee Assistance Program.
• (Virtual) fitness center programs.
• Associate discount program.
• Business Travel Accident Insurance.
• Associate Tax Prep benefit.
• Potential participation in incentive compensation or short-term incentive plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior