Senior Product Manager

Tempus AI•Chicago, IL
•Hybrid

About The Position

The Senior Product Manager drives the strategic direction and product roadmap for assigned areas of Ambry’s diagnostic product portfolio, ensuring alignment with commercial and corporate objectives. The role develops strategies for integrating Ambry’s software systems and applications with healthcare systems’ EMRs and collaborates with cross-functional teams to design, develop, test, implement, and maintain software products in compliance with industry standards and regulatory requirements. The position identifies technical issues, drives product and business innovation, and contributes to product and marketing strategies. It develops and validates business cases for healthcare IT products, including product definitions, market segmentation, voice-of-customer research, product requirements, and market analysis. The Senior Product Manager works with internal and external stakeholders, commercial teams, and customers to understand needs, coordinate product lifecycle feedback, and identify process improvements. The role also evaluates market drivers, trends, regulatory requirements, and test reimbursement implications, and develops policies and procedures to support secure, HIPAA-compliant access to Ambry software systems. Travel up to 15% is required.

Requirements

  • Bachelor’s or master’s degree in Computer Science, Healthcare Informatics, Genomics, or a related field.
  • At least 6 years of experience in healthcare IT and software development; SaaS or cloud-native application development is preferred.
  • Knowledge of development using FHIR, SMART on FHIR, client- and server-side JSON/XML, and HL7.
  • Familiarity with healthcare regulations and compliance standards such as HIPAA and HITECH.
  • Excellent written and verbal communication and interpersonal skills, including negotiation and relationship management, with the ability to drive achievement of objectives.
  • Proven problem-solving skills and comfort working in a dynamic environment with rapidly evolving business needs.
  • Ability to think creatively and develop, define, and validate business cases for novel opportunities.
  • Ability to work independently and influence others.
  • Excellent organizational, analytical, and critical-thinking skills, including discretion and judgment in decision-making.
  • Experience managing software development projects and teams.
  • Experience with phase-gated product development processes.
  • Experience with software design control best practices, including SDLC.
  • Fluency with tools such as JIRA for documenting user needs and design inputs.
  • Strong business acumen.
  • Strict attention to detail while managing multiple projects and priorities simultaneously.
  • At least 6 years of experience in product management or a similar role within healthcare IT, life sciences, or diagnostics.
  • Hands-on experience developing solutions that interface programmatically with one or more EMRs/EHRs.

Nice To Haves

  • Experience with SaaS or cloud-native application development.
  • Experience with Scaled Agile, scrum-based development.
  • Previous supervisory or people-management experience.
  • Experience in marketing or selling to oncologists or healthcare providers.

Responsibilities

  • Drive the strategic direction and product roadmap for assigned areas of the diagnostic product portfolio, aligned with commercial and corporate objectives.
  • Develop strategies for integrating Ambry software systems and applications with healthcare systems’ EMRs.
  • Collaborate with cross-functional teams to design, develop, and test Ambry software and applications.
  • Manage implementation and ongoing maintenance of software systems and applications to meet industry standards and regulatory requirements.
  • Identify and address technical issues related to Ambry software products.
  • Identify short- and long-term product and business opportunities and contribute to product and marketing strategies.
  • Create and validate healthcare IT product business cases, including product definitions, market segmentation, voice-of-customer collection, product requirements, and market analysis.
  • Engage internal and external stakeholders to understand customer needs, coordinate lifecycle feedback with commercial teams and customers, and identify value-chain process improvements.
  • Assess market drivers, trends, regulatory considerations, and test reimbursement implications.
  • Develop policies and procedures for the use of and access to software systems and applications to ensure security and HIPAA compliance.
  • Travel up to 15%.
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