Senior Product Manager

U.S. Bank•Saint Paul, MN

About The Position

As a Senior Product Manager within U.S. Bank’s Custody Transformation organization, you will lead strategic initiatives to enhance and modernize custody platforms and processes. The role involves understanding end-to-end custody workflows, identifying improvement opportunities, and partnering across product areas to deliver solutions that improve business outcomes and operational efficiency. Product Managers at U.S. Bank drive product visioning, planning, and development to advance the human + digital product strategy and respond to evolving economic, technological, and customer needs. The Senior Product Manager connects customer experience, digital, technology, and business-line strategy to identify and prioritize product and portfolio opportunities, establish the product vision, charter, and roadmap, and manage the end-to-end product lifecycle. The role defines outcomes and OKRs, translates work into actionable steps for product discovery, design, development, and delivery, and collaborates with agile, experience design, technology, and risk partners. For technical products, the position also addresses technical features, debt reduction, and modernization.

Requirements

  • Product Management experience.

Nice To Haves

  • Expertise in critical interdependencies among product-model system elements and the ability to design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
  • Ability to anticipate shifting market priorities and internal and external customer needs while consistently adding value.
  • Strong customer centricity and ability to apply strategies and techniques that ensure positive customer experiences at every touch point.
  • Knowledge of technical aspects of software products and ability to design, configure, and integrate them.
  • Knowledge of Agile ways of working and of risk-management processes, tools, and techniques, with the ability to apply risk-management knowledge in diverse situations.
  • Preferred skills in product P&L, product strategy, vision and planning, product discovery and development, channel alignment and management, adoption, customer experience research and execution, Agile ways of working, go-to-market and sales channels, performance measurement and optimization, marketing and analytics, and customer centricity.

Responsibilities

  • Identify, analyze, and interpret business data using appropriate techniques to meet business needs and requirements.
  • Connect U.S. Bank, customer experience, digital, technology, and business-line strategy to identify and prioritize product and portfolio opportunities.
  • Establish product vision, charter, and roadmap.
  • Define product outcomes and Objectives and Key Results (OKRs), prioritize features and epics, and break work into actionable steps for discovery, design, development, and delivery.
  • Manage the end-to-end product lifecycle and drive the product roadmap using OKRs.
  • Create products in partnership with agile, experience design, technology, and risk partners to achieve business and customer outcomes.
  • For technical products, manage technical features, debt reduction, and modernization.

Benefits

  • Healthcare coverage, including medical, dental, and vision
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation of two to five weeks depending on salary grade and tenure
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
  • Incentive and recognition programs
  • Equity stock purchase
  • Pension
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