Senior Product Manager

Tempus AI•Redwood City, CA

8d•Hybrid

About The Position

The Senior Product Manager drives the strategic direction and product roadmap for assigned areas of the diagnostic product portfolio, ensuring alignment with commercial and corporate objectives. The role develops strategies for integrating Ambry’s software systems and applications with healthcare systems’ EMRs and collaborates with cross-functional teams to design, develop, and test software and applications. The position manages implementation and ongoing maintenance of software systems and applications to support industry standards and regulatory compliance, identifies and addresses technical issues, and drives innovation by identifying product and business opportunities. It creates and validates business cases for healthcare IT products, including product definitions, market segmentation, voice-of-customer collection, product requirements, and market analysis. The role also engages internal and external stakeholders to understand customer needs, coordinate product-lifecycle feedback, and identify value-chain process improvements. It requires understanding market drivers, trends, regulatory matters, and test reimbursement implications, as well as developing policies and procedures for secure, HIPAA-compliant use and access of software systems and applications. Travel up to 15% is required.

Requirements

Bachelor’s or master’s degree in Computer Science, Healthcare Informatics, Genomics, or a related field.
At least 6 years of experience in healthcare IT and software development.
At least 6 years of experience in product management or a similar role within healthcare IT, life sciences, or diagnostics.
Hands-on experience developing solutions that interface programmatically with one or more EMRs/EHRs.
Knowledge of development leveraging FHIR, SMART on FHIR, client- and server-side JSON/XML, and HL7.
Familiarity with healthcare regulations and compliance standards such as HIPAA and HITECH.
Excellent written and verbal communication and interpersonal skills, including negotiation and relationship management, with the ability to drive achievement of objectives.
Proven problem-solving skills and comfort working in a dynamic environment with rapidly evolving business needs.
Ability to think creatively and develop, define, and validate business cases for novel opportunities.
Ability to work independently and influence others.
Excellent organizational, analytical, and critical-thinking skills, including discretion and judgment in decision-making.
Excellent business acumen.
Strong attention to detail while managing multiple projects and priorities simultaneously.

Nice To Haves

Experience in SaaS or cloud-native application development.
Experience managing software development projects and teams, ideally with Scaled Agile scrum-based development.
Experience with phase-gated product development processes.
Experience with software design control best practices (SDLC) and tools such as JIRA for documenting user needs and design inputs.
Previous supervisory or people-management experience.
Experience in marketing or selling to oncologists or healthcare providers.

Responsibilities

Drive the strategic direction and product roadmap for assigned areas of the diagnostic product portfolio, aligning with commercial and corporate objectives.
Develop and implement strategies to integrate Ambry’s software systems and applications with healthcare systems’ EMRs.
Collaborate with cross-functional teams to design, develop, and test software and applications.
Manage implementation and ongoing maintenance of software systems and applications to ensure compliance with industry standards and regulatory requirements.
Identify and address technical issues related to software products.
Identify short- and long-term product and business opportunities and contribute to product and marketing strategies.
Create and validate healthcare IT product business cases, including product definitions, market segmentation, voice-of-customer collection, product requirements, and market analysis.
Work with internal and external stakeholders to understand customer needs, coordinate feedback with commercial teams and customers throughout the product lifecycle, and identify process improvements along the value chain.
Understand market drivers, trends, regulatory considerations, and test reimbursement implications.
Develop policies and procedures for the use and access of software systems and applications to ensure security and HIPAA compliance.
Travel up to 15%.