Senior Product Manager, MyLodgeTax

Avalara•Seattle, WA

About The Position

Avalara’s Micro and Emerging Business team helps small businesses manage tax compliance. MyLodgeTax supports short-term rental hosts by registering them with applicable jurisdictions, filing lodging tax returns, and helping them remain compliant. The Senior Product Manager will own the product end-to-end and help make its established, revenue-generating services faster, simpler, and more self-serve. The role is based out of Avalara’s Seattle office and reports to the Head of Product, Micro and Emerging Business. The Product Manager will set the MyLodgeTax vision, strategy, and roadmap; improve the customer journey from discovery through first successful filing; and lead automation of manual, rules-heavy operational workflows. The role works closely with registration operations, Business Development, Growth, engineering, front-end, UX, and other product managers. The team ships on weekly release cycles using Avalara’s shared tax platform. Avalara describes itself as an AI-first company. The role requires embracing AI in daily work, applying it to business challenges, and staying curious about emerging practices. The successful candidate will contribute to efficient, innovative, and scalable solutions, including potentially using AI to automate document-heavy or rules-based processes.

Requirements

At least 6 years of product management experience, including end-to-end ownership of a product or major product area.
A proven track record of shipping self-serve or product-led experiences and improving conversion, activation, or retention metrics.
Experience automating complex, rules-heavy, or manual operational workflows through product solutions.
Strong data skills, including defining metrics, running experiments, and interpreting funnels and cohorts.
Exceptional technical fluency, clear communication skills, and sound judgment when making trade-offs with incomplete information.
Experience using AI and AI-related technologies, and willingness to apply AI to business challenges.

Nice To Haves

Knowledge of tax, compliance, government filings, or other regulated workflows.
Experience in hospitality, short-term rentals, property management technology, or building products for SMB or microbusiness customers.
Experience or a strong desire to use AI to automate document-heavy or rules-based processes.

Responsibilities

Own the MyLodgeTax product vision, strategy, and roadmap, making build decisions and rigorously measuring outcomes.
Improve the self-serve journey from first visit through signup, checkout, onboarding, and first successful filing.
Partner with registration operations to identify manual work and lead product and engineering efforts to automate it, prioritizing important jurisdictions and steps.
Work with Business Development and Growth to improve partner experiences, including discoverability, activation, and measurement for property management systems and rental platforms.
Work with a dedicated front-end pod, the MyLodgeTax engineering team, and a senior UX designer to ship on weekly release cycles.
Collaborate with product managers working on DAVO and e-commerce to build a shared self-serve and lifecycle experience across the portfolio.
Apply AI to business challenges, improve efficiency, contribute solutions, and share learning about AI trends and best practices.