Senior Product Manager

Thomson Reuters • Frisco, NY

1d • Hybrid

About The Position

Thomson Reuters is seeking a Senior Product Manager for the CoCounsel Application Experience, the user interface through which customers experience CoCounsel. The role focuses on making complex capabilities simple to use and delivering a functional, engaging product. Working closely with the Principal Product Manager, the Senior Product Manager owns defined areas of the application from problem definition through delivery.

The position shapes and delivers the CoCounsel application roadmap, including major initiatives such as personalisation and collaboration, as well as ongoing improvements to user experience and performance. It also supports adoption, retention, and upsell; coordinates application work with other product teams; and helps customer-facing teams understand the product roadmap. The role partners with strategic customers and internal stakeholders to validate priorities and uses experiments to test new capabilities.

Thomson Reuters offers a hybrid work model for office-based roles, with work-from-anywhere flexibility for up to eight weeks per year. The position may be based in eligible locations in the United States or Ontario, Canada. Compensation varies by location, and the role may also be eligible for an annual bonus.

Requirements

• At least 5 years of product management experience.
• Proven track record delivering complex, cross-functional product work and driving measurable customer value.
• Experience delivering enterprise-class applications, with a strong understanding of performance, accessibility, security, localisation, and governance.
• Strong attention to detail, good UX judgment, and empathy for customers and how they work.
• Familiarity with agentic systems and large language models (LLMs), and their implications for application user experience.
• Excellent communication and collaboration skills with technical and non-technical stakeholders.

Nice To Haves

• Strong analytical and problem-solving skills, including the ability to work with complex data and make clear recommendations.
• Experience working in an agile, fast-paced environment with rapid iteration.

Responsibilities

• Work with the Principal Product Manager to shape the vision, strategy, and roadmap for the CoCounsel application.
• Own key projects and deliverables end to end, including personalisation, collaboration, and ongoing UX and performance improvements.
• Coordinate with other product managers and their teams to deliver a coherent, high-quality application experience.
• Prioritise requirements from use case teams alongside core application experience work.
• Drive adoption, retention, and upsell through the application, including engagement from other product surfaces.
• Identify behaviors associated with meaningful activity and help users referred from surfaces such as Practical Law become engaged users.
• Deliver work that increases speed to market.
• Create repeatable patterns and documentation so teams can self-serve and deliver UI capabilities within governance standards.
• Partner with legal, IT, security, and operations stakeholders at strategic customers to shape and validate the roadmap.
• Clarify what is being built and why for commercial, account, and customer success teams.
• Translate customer needs into problem statements, scope definitions, and success criteria, and run rapid experiments to validate capabilities.

Benefits

• Flexible hybrid work arrangements for office-based roles.
• Work-from-anywhere flexibility for up to eight weeks per year.
• Flexible vacation and paid time off, including paid holidays and two company-wide mental health days.
• Access to the Headspace app and an Employee Assistance Program.
• Retirement savings plan with company match.
• Tuition reimbursement.
• Employee incentive programs; the role may also be eligible for an annual bonus.
• Health, dental, vision, disability, and life insurance programs.
• Parental leave and sabbatical leave.
• Paid volunteer days: two annually.
• Flexible Spending and Health Savings Accounts.
• Fitness reimbursement.
• Adoption and surrogacy assistance.
• Employee Stock Purchase Plan.
• Commuter benefits.
• Optional hospital, accident and sickness insurance, optional life and AD&D insurance, and group legal identity theft protection, paid by the employee.
• Resources and programs supporting mental, physical, and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed