Senior Product Manager, Menu Experience
Fiserv•Sunnyvale, CA
•Onsite
About The Position
We're looking for a Senior Product Manager to own the Menu experience — the core system that determines how users discover, browse, and select items at checkout. You'll drive the strategy, UX, and underlying architecture that shapes this critical part of the product, working closely with engineering, design, and merchant-facing teams.
Requirements
- 5+ years of product management experience, ideally in POS, e-commerce, marketplace, or ordering systems
- Proven experience owning both UX and technical architecture decisions
- Strong analytical skills — comfortable defining metrics and using data to prioritize
- Experience working with complex data structures (catalogs, taxonomies, item relationships)
- Excellent collaboration skills across design, engineering, and business teams
- Track record of shipping and iterating on high-traffic, user-facing features
- Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Nice To Haves
- Experience in restaurant tech, retail tech, or hospitality
- Familiarity with menu/catalog systems at scale (multi-location, multi-language, multi-currency)
- Experience with A/B testing and experimentation frameworks
Responsibilities
- Define and own the product strategy for menu discovery and item selection, aligned with broader business goals
- Lead end-to-end UX for menu flows, both single and multi-location restaurant operators
- Partner with engineering to design a scalable menu architecture (data models, item hierarchies, modifiers, variants) that supports diverse merchant needs
- Translate merchant and end-user research into a prioritized roadmap
- Define success metrics and use data to guide iteration
- Collaborate cross-functionally with design, engineering, sales, and support to ship and scale features
- Balance flexibility for merchants (custom menus, modifiers, pricing rules) with simplicity for end users
- Communicate roadmap, tradeoffs, and outcomes to leadership and stakeholders
Benefits
- Annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
