Senior Product Manager, Growth & Retention

Revelation Pharma LLC•Remote, US,

7h•$130,000 - $160,000

About The Position

Evergreen Telehealth is a direct-to-consumer telehealth platform launching in September 2026, focused on men's and women's health with advanced therapies. The company is vertically integrated with a national, accredited compounded medication fulfillment network, ensuring control over quality, cost, and patient experience. The platform is built on modern healthcare data standards (FHIR R4), incorporating an AI-assisted clinical documentation and patient engagement layer, a leading cloud EHR, and an event-driven services architecture. Evergreen is a small, senior, fast-moving team backed by an established healthcare organization, offering a unique opportunity to shape the product function from its inception.

Requirements

6+ years of product management experience.
At least 2 years as the senior or lead PM on a consumer-facing product.
Personal ownership of a DTC subscription product's retention metrics, with ability to discuss LTV/CAC ratio, monthly churn rate, and intervention impact.
Experience in healthcare, telehealth, finance, or another regulated consumer domain.
Hands-on execution skills, including writing specs, running standups, and pulling analytics queries.
Experience working with distributed or offshore engineering teams.
Comfort operating as the first product hire with no dedicated product ops or design team.
Authorization to work for any employer in the U.S. (sponsorship is not available).

Nice To Haves

Experience at a DTC telehealth or digital pharmacy company.
Familiarity with healthcare interoperability standards (e.g., FHIR) and EHR-integrated product experiences.
Experience shipping AI-assisted product experiences.
Pricing and packaging experience for recurring-revenue healthcare products.

Responsibilities

Own product execution across the patient experience, including discovery, enrollment, conversion, and retention.
Translate product vision into a prioritized roadmap and oversee its execution with the engineering team.
Own the instrumentation, analysis, and iteration loop for patient cohorts to drive durable, compounding growth.
Manage patient funnel instrumentation and analytics, covering the journey from visit to intake to conversion to first fill to refill.
Develop and manage the retention and lifecycle roadmap, including activation, adherence, refill continuity, dunning and payment recovery, and win-back strategies.
Oversee backlog ownership and sprint-level prioritization with engineering.
Create product requirements and specifications for engineering.
Make pricing, bundling, and packaging decisions.
Ensure launch readiness for the patient-facing experience, including intake, identity verification, checkout, onboarding, and first-fill journey.
Define the full-funnel metrics tree and ensure all steps are measurable before launch.
Collaborate with the CTO and clinical leadership on pricing, bundling, and packaging decisions.
Manage launch triage, prioritizing post-launch fixes against the roadmap with clear trade-offs.
Conduct cohort and funnel analysis to drive weekly prioritization, framing trade-offs and driving decisions with the CTO.
Collaborate with the VP of Engineering, internal engineers, and offshore development partners on backlog ownership and sprint-level prioritization.
Synthesize patient feedback from support tickets, session data, and other sources into roadmap inputs.
Develop product requirements and specifications that include clear problem statements, acceptance criteria, and edge cases, respecting regulated environments.
Coordinate with clinical, compliance, and pharmacy operations stakeholders to ensure product decisions align with clinical safety and regulatory constraints.