Senior Product Experience Designer, Developer Experience

Adyen•San Francisco, CA

3d•$201,600 - $302,400•Hybrid

About The Position

Adyen is hiring a Senior Product Experience Designer to own the end-to-end user experience across its developer platform. The role focuses on helping merchants integrate, configure, and scale Adyen’s payments and financial products, while evolving the platform for AI-powered development tools and autonomous agents. The work spans secure identity and access, APIs, real-time events, documentation, integration observability, plugins, and agentic workflows. The designer will take ownership of broad problem spaces, define product visions and technical user journeys, and conduct research with technical audiences. They will design experiences across the integration lifecycle, including API reference documentation, sandboxes, SDKs, webhooks, and developer dashboard tools. The role also involves shaping API mental models and error-handling patterns, designing for AI-assisted development, collaborating with Product, Engineering, and Data Analytics, and using metrics and usability feedback to improve developer adoption and integration velocity. The position is based in Adyen’s San Francisco office. Adyen is an office-first company and expects employees to work in-office at least three days per week on average. The annual base salary range is $201,600–$302,400, with compensation based on qualifications, experience, and location. The total compensation package includes equity (RSUs), 401(k), health, dental, vision, and more.

Requirements

Bachelor’s or master’s degree in Interaction Design, Product Design, HCI, Information Design, or a related technical field.
At least 8 years of experience designing complex software solutions, preferably in B2B, SaaS, or developer-focused tools.
A portfolio demonstrating the ability to simplify technical workflows.
Deep understanding of developer mental models, API design standards such as REST and webhooks, SDK structures, and code-based workflows.
Ability to read code snippets, inspect JSON payloads, and collaborate directly with software architects.
Ability to structure complex ecosystems and maintain consistency and logic across multi-layered platforms.
Ability to adapt to shifting circumstances and turn uncertain technical challenges into structured, actionable opportunities.
Focus on high-value problems with measurable business and user impact, prioritizing pragmatic execution.

Nice To Haves

Familiarity with business banking, payments, or enterprise financial services.
Experience designing complex software in B2B, SaaS, or developer-focused tools.

Responsibilities

Own the end-to-end user experience across Adyen’s developer platform.
Define problem statements, map end-to-end technical user journeys, and build strategic product visions for broad, undefined developer-domain problem spaces.
Plan and conduct user research with technical audiences, including CTOs, developers, and integration engineers.
Translate complex technical constraints into human-centered solutions while balancing information density with intuitive self-service usability.
Design developer touchpoints across the integration lifecycle, including interactive API reference documentation, sandboxes, SDKs, webhooks, and developer dashboard tools.
Architect workflows that reduce integration engineers’ and solution architects’ cognitive load and improve time to first successful integration and production launch.
Develop API mental models, parameter naming standards, and error-handling user experience patterns in collaboration with API architects and engineering teams.
Design integration interfaces for AI-assisted development tools, code generation workflows, and autonomous agent-based integrations.
Partner with Product, Engineering, and Data Analytics to shape tactical roadmaps and long-term product strategy.
Create design requirements, wireframes, high-fidelity prototypes, and design specifications for engineering handoff and implementation.
Measure and optimize developer adoption and integration velocity using user metrics, feedback loops, and usability testing.
Take ownership of customer success and mentor fellow team members.