Senior Product Designer

Western Union•Atlanta, GA

10d•$110,000 - $145,000•Hybrid

About The Position

The Senior Product Designer drives discovery, workflow design, interaction design, and user experience strategy across key compliance capabilities. The role combines hands-on design execution, product thinking, stakeholder influence, and continuous improvement. The designer will deliver high-quality user experiences while helping modernize design practices through experimentation, collaboration, emerging technologies, and efforts to raise the organization's design maturity. This role is part of a growing Design team shaping how design operates within a complex, business-critical domain. It suits someone who thrives in ambiguity, builds structure where little exists, and wants to help develop a modern product design practice. Working closely with Product, Design, and Engineering, the Senior Product Designer will help define both what is built and how the teams work, contributing to design practice maturity while delivering meaningful user experiences. The position offers startup-style ownership and enterprise-scale impact. Candidates must be authorized to work in the United States on a full-time basis; visa sponsorship is unavailable. Candidates must be based in Denver or Atlanta, or be willing to relocate to one of those locations. The role is hybrid, with at least three days per week in the office. Relocation assistance is not provided.

Requirements

At least 5 years of experience in Product Design, UX/UI Design, or a related discipline.
A proven track record leading end-to-end product design initiatives from discovery through delivery.
Experience designing complex enterprise software, SaaS platforms, or workflow-driven applications.
Strong skills in interaction design, prototyping, and user-centered design methodologies.
Must be authorized to work in the United States on a full-time basis; visa sponsorship is not available.
Must be based in Denver or Atlanta, or willing to relocate to one of these locations.

Responsibilities

Lead end-to-end product design efforts, from discovery and workflow definition through final design delivery across compliance and risk management platforms.
Partner with Product, Engineering, and stakeholders to solve complex user, operational, and business challenges.
Champion the voice of the user through research, workflow analysis, usability testing, and continuous validation of design decisions.
Create intuitive workflows, high-fidelity designs, and interactive prototypes that drive clarity, alignment, and delivery.
Apply systems thinking to design solutions spanning multiple products, workflows, and user roles.
Take ownership of design challenges, proactively identify opportunities, drive alignment, and help teams move from ambiguity to execution.
Facilitate design reviews, workshops, and stakeholder discussions, clearly communicating design rationale, trade-offs, and recommendations.
Partner with the Design Lead and team to scale design capabilities, strengthen design quality, and advance design practice maturity.
Use modern design tools, AI-assisted workflows, and emerging technologies to improve efficiency, quality, and collaboration.