Senior Product Designer

C1•Portland, OR

About The Position

C1.ai is building a horizontal identity platform that helps organizations and AI agents understand and manage access across SaaS applications, infrastructure, internal tools, and other systems. The Senior Product Designer will work upstream of implementation, spending time with customers, untangling complex identity and access workflows, and defining clear problems and solutions before they ship. The role emphasizes reasoned product direction and context that engineers and AI agents can use to build confidently—not just mockups. The designer will own product areas from problem definition through launch and iteration, explore and prototype ideas at the fidelity best suited to answering questions, and document specifications, decisions, and design rationale. They will use AI-assisted workflows, contribute small UI fixes and polish directly, and have the opportunity to grow toward building larger features. The designer will join a small, high-output team with significant ownership and autonomy, partnering with Design Engineers who lead implementation and design systems. The team designs in the open and values clear communication of design decisions.

Requirements

  • At least 5 years of product design experience; experience with complex B2B or enterprise software is ideal.
  • Strong fundamentals in research, problem framing, interaction design, information architecture, and visual craft.
  • High standards for design craft and attention to details such as spacing, motion, copy, edge cases, and empty states.
  • Ability to maintain quality and polish while working at speed.
  • Enjoys customer conversations and can identify the underlying problem behind a request.
  • AI tools are part of the candidate’s daily workflow, with informed opinions about what works.
  • Experience using agentic tools such as Claude Code, Codex, or Cursor, even if still developing confidence with them.
  • Understands that effective AI collaboration depends on clear thinking, useful context, and precise prompts.
  • Interest in building and moving closer to code, including shipping small changes or building side projects with AI, or eagerness to start.
  • Solid, fluent Figma experience.
  • Comfort with ambiguity and ability to structure messy, technical problem spaces.
  • Clear written, verbal, and visual communication, with a tendency to share work early and often.

Nice To Haves

  • Experience with identity, security, or infrastructure products.
  • Experience designing AI-native products or agentic experiences.
  • Basic working knowledge of HTML, CSS, and how modern front-end applications are put together.

Responsibilities

  • Own product areas from problem definition through launch and iteration across complex enterprise workflows.
  • Talk to customers regularly; conduct research, participate in sales and support calls, and translate what is heard into clear problem statements and product direction.
  • Explore alternatives by mapping flows, sketching, pressure-testing ideas, and making the case for the right solution.
  • Create prototypes at the fidelity that answers questions fastest, ranging from sketches and design tools to working builds created with agentic coding tools.
  • Write specifications, decision records, and design rationale that provide context for human and AI implementation.
  • Ship small UI fixes and polish using AI-assisted workflows, and develop toward building larger pieces where desired.
  • Contribute to the design system as a consumer and advocate, in partnership with Design Engineers who own implementation.
  • Communicate the reasoning behind design decisions clearly and publicly, and share work early and often.
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