Senior Product Designer

Acumatica • Westerville, OH

4d • $120,000 - $135,000

About The Position

The Senior Product Designer owns the end-to-end user experience of Acumatica applications, shapes workflows, and aligns them with product vision. As an active member of the discovery team, this designer collaborates with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated, scalable solutions. The role builds working prototypes for Business Analysts to specify from and backend developers to connect services to, models system behavior, writes clear behavioral specifications for engineers and AI agents, and ensures AI-generated output meets quality and accessibility standards. The Senior Product Designer also mentors team members, leads cross-functional design sprints, and links design work to measurable business outcomes.

The designer conducts discovery and validation, owns UX for assigned epics—including AI-surfaced and headless experiences—and defines interaction behavior, states, transitions, recovery, and human-in-the-loop controls. They build plug-in-ready code prototypes, document behavioral specifications and business rules, maintain alignment between design tokens and coded components, and use AI tools and agents to accelerate design and prototyping while remaining accountable for final design decisions and quality. The role works directly in BitBucket repositories and treats the coded component library as the source of truth.

Requirements

• At least 5 years of product design experience, with demonstrated impact on shipped products and business outcomes.
• A portfolio demonstrating end-to-end ownership of complex B2B or enterprise workflows, including state models, edge cases, and system behavior.
• Ability to build working code prototypes with AI-assisted tools, using defined mock data and separating UI from data logic, for use by Business Analysts and backend developers.
• Strong accessibility awareness, including application of WCAG standards and understanding of assistive technologies.
• Fluency in designing screen- and flow-level patterns for AI-surfaced and agentic experiences, including confidence indicators, override affordances, and human-in-the-loop controls across visual and headless interfaces.
• Ability to apply AI-augmented design strategy by setting cross-feature principles for AI trust, transparency, user control, and communicating uncertainty; partnering with Data and AI teams; and guiding AI use across the design workflow.
• Ability to connect design decisions to business goals and contribute to and constructively challenge product direction from a design perspective.
• Systems-thinking ability to design for scale and long-term impact and understand how individual features integrate into the overall product ecosystem.
• Confident communication of design rationale, active contribution to cross-functional meetings, and ability to build strong relationships across functions.
• Facilitation skills, including leading workshops and cross-functional sessions and helping groups move from divergent ideas to decisions.
• Sound judgment and leadership when navigating ambiguity, with ownership of outcomes rather than only outputs.

Responsibilities

• Conduct and synthesize user research and competitive analysis, including emerging UX patterns and AI capabilities, to inform design direction.
• Validate early concepts with users through working prototypes before committing to full design or engineering effort.
• Lead usability and UX acceptance testing, define success metrics with product managers, and identify and raise UX defects before release.
• Own end-to-end UX for assigned epics, including AI-surfaced and headless experiences, and partner with the Engineering Lead to assess feasibility and trade-offs.
• Model user flows, screen and component states, and transitions, defining UI responses to user input, validation, system events, and API responses.
• Design fallback, recovery, and human-in-the-loop behavior for non-deterministic AI output that is incomplete, incorrect, or low confidence.
• Build working code prototypes in the component library as reference artifacts for Business Analysts and backend developers.
• Structure prototypes to be plug-in ready with defined mock data structures, clear data shapes, and UI separated from data logic.
• Write behavioral specifications for AI coding agents covering interaction rules, states, edge cases, and UI acceptance criteria.
• Define UI-level guardrails for AI-surfaced features and partner with the Product Manager and Business Analyst on supporting business rules.
• Annotate prototypes with known business rules and open questions, including permissions, validation logic, and calculations.
• Build reusable specification templates, prompt templates, and context files to keep AI-generated output consistent with the design system.
• Work in BitBucket repositories to create branches, commit changes, open and review pull requests, and resolve basic merge conflicts.
• Store and edit design tokens in the code repository and keep Figma variables aligned with coded tokens.
• Maintain the coded component library as the source of truth and structure the system for reliable use by AI agents.
• Use AI tools such as Cursor, Claude Code, and Figma Make to build working prototypes efficiently.
• Coordinate AI agents for research synthesis, specification drafting, prototyping, and documentation while retaining responsibility for final design decisions.
• Audit AI-generated code and UI for design system compliance, interaction accuracy, and accessibility before delivery to engineering or users.
• Mentor team members, lead cross-functional design sprints, and connect design work to measurable business outcomes.

Benefits

• Medical, dental, and vision insurance for US-based employees and their dependents.
• Employer-paid short-term and long-term disability coverage and basic life coverage for US-based employees.
• 401(k) plan with company match for US-based employees.
• Flexible time off, sick leave, and safe leave for US-based employees.
• Certain roles may be eligible for annual bonus and stock awards based on individual performance.
• Certain roles may have the opportunity to earn sales incentives, depending on the plan and employee role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed