Senior Product Designer, Cross Activation

Superhuman • San Francisco, CA

1d • $190,000 - $265,000 • Hybrid

About The Position

As Superhuman brings Grammarly, Superhuman Docs, and Mail together into a unified AI productivity suite, Growth Design helps customers discover, adopt, and engage with the broader ecosystem. The Senior Product Designer will design and execute activation, onboarding, and early-lifecycle experiences across the suite, helping users discover workflows, build habits, and realize product value. This collaborative role partners with Product, Engineering, Marketing, Research, and Analytics to identify growth opportunities, develop experiments, and deliver polished experiences that drive adoption, engagement, and upgrades. The designer will shape cross-product discovery, explore meaningful ways to introduce AI-powered capabilities, and contribute to an experimentation-focused design culture.

Superhuman offers a dynamic hybrid working model, combining focus time with in-person collaboration. The company describes itself as an AI productivity platform whose suite includes Grammarly writing assistance, Superhuman Docs collaborative workspaces, Mail inbox management, and Go, a proactive AI assistant. Founded in 2009, Superhuman serves over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide.

Requirements

• At least 5 years of product design experience, including at least 3 years focused on growth, onboarding, activation, engagement, or lifecycle experiences.
• A strong portfolio demonstrating excellence in interaction design, visual design, prototyping, typography, layout, and systems thinking.
• Experience designing and running product experiments that balance customer needs with business goals and measurable outcomes.
• Ability to collaborate cross-functionally with Product, Engineering, Marketing, Research, and Analytics teams.
• Strong communication and storytelling skills, including the ability to articulate design rationale, strategy, and tradeoffs.
• Ability to navigate ambiguity, clarify complex problems, and adapt as new insights emerge.
• Deep empathy for users and understanding of customer behavior, motivation, and emotional experience.
• Self-directed and proactive approach, with the ability to manage multiple priorities and move quickly in fast-paced environments.
• Enthusiasm for AI-native products and workflows, and curiosity about how AI can improve customer experiences and team productivity.

Nice To Haves

• Experience with monetization and upgrade flows.

Responsibilities

• Design onboarding, activation, upgrade, and early-lifecycle experiences that help users discover features, build habits, and realize value across the Superhuman suite.
• Partner with Product, Engineering, Marketing, Research, and Analytics to identify growth opportunities and deliver customer-centric solutions that drive adoption, engagement, and upgrades.
• Define and execute growth experiments, from hypotheses and early concepts through interactive prototypes and polished, high-fidelity designs.
• Use qualitative and quantitative customer insights to improve feature discovery, habit formation, and early value realization across products.
• Collaborate with Product Managers to shape the vision and roadmap for cross-product activation initiatives and cohesive experiences across Grammarly, Superhuman Docs, and Mail.
• Engage stakeholders to align on onboarding, upgrade, and team growth journeys, and communicate design concepts and progress to leadership.
• Create interaction patterns that balance power, simplicity, and approachability across complex workflows; advise Product and Engineering partners on design challenges and delivery.
• Collaborate with designers and product teams across Grammarly, Mail, and Coda to identify cross-product discovery opportunities, share learning, and develop cohesive experiences.
• Deliver polished, on-brand designs that balance user needs with business goals, using experimentation and emerging AI tools and workflows to improve processes and measurable impact.
• Contribute to design culture through thoughtful critique, mentorship, and collaboration, elevating design craft, quality, and brand standards.

Benefits

• Competitive pay.
• Health care, including medical, dental, vision, mental health, and fertility benefits.
• Disability and life insurance options.
• 401(k) and RRSP matching.
• Paid parental leave.
• 20 days of paid time off per year, 12 paid holidays per year, two floating holidays per year, and flexible sick time.
• Stipends for caregiving, pet care, wellness, home office, and other needs.
• Annual professional development budget and opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed