CCB Card Transactions Sr. Product Associate
About The Position
As a Senior Product Associate in Card Transactions, you will help shape authorization and transaction-processing platforms by combining product thinking, analytics, customer insight, and strategic planning. Working with Product Managers, Technology teams, and senior stakeholders, you will help define success metrics, measure product outcomes, identify improvement opportunities, and support business and modernization objectives. The role involves translating complex data into actionable insights, influencing roadmap decisions, and helping teams understand the value their products deliver to customers and the business. You will contribute to platform modernization, resiliency, delivery excellence, regulatory readiness, and customer enablement across the Card Transactions organization. The position supports product strategy through all phases of the product lifecycle and requires collaboration across stakeholder groups, data analysis, business recommendations, and strategic planning. The organization’s mission is to provide modern, resilient, and adaptable platforms that enable customer growth, payment innovation, and operational excellence.
Requirements
- 3+ years of experience in Product Management, Product Strategy, Business Analysis, Program Management, or a related discipline.
- Proficient knowledge of the product development lifecycle and Agile delivery practices.
- Experience supporting product discovery, requirements gathering, and roadmap development.
- Strong analytical and problem-solving skills, including the ability to translate data into actionable recommendations.
- Experience developing reports, dashboards, presentations, or business insights for stakeholders.
- Strong written and verbal communication skills, with the ability to influence cross-functional partners.
- Developing knowledge of data analytics, product metrics, and outcome measurement.
Nice To Haves
- Experience working within payments, card processing, transaction processing, or financial services.
- Experience using Jira, Jira Align, Tableau, LLM, Github Copilot, Claude, Excel, or similar tools.
- Familiarity with product adoption measurement, OKRs, KPI development, and value realization frameworks.
- Experience supporting platform modernization, technology transformation, or enterprise-scale product initiatives.
- Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership.
Responsibilities
- Partner with Product Managers and Technology Leads to identify opportunities that improve customer outcomes, operational efficiency, and platform capabilities.
- Support product discovery through data analysis, stakeholder engagement, customer feedback, and market research.
- Define, measure, and monitor product success metrics, adoption indicators, and business outcomes.
- Develop insights and recommendations to inform roadmap prioritization, investment decisions, and strategic planning.
- Analyze product performance, delivery metrics, and operational trends to identify risks, opportunities, and areas for optimization.
- Support quarterly planning, roadmap management, dependency tracking, and product governance activities.
- Create executive-ready presentations, dashboards, scorecards, and product communications that translate complex information into clear recommendations.
- Document business requirements, epics, features, and user stories to support product development and delivery.
- Collaborate with Product, Technology, Architecture, Operations, and partner teams to drive alignment and execution.
- Help establish repeatable processes that improve transparency, delivery predictability, and product adoption.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
