Product Manager for Card Transactions

JPMorganChase•Wilmington, NC

About The Position

As a Vice President and Product Manager on the Card Transactions team, you will drive end-to-end execution of the product vision and prioritized roadmap, architect business solutions, and lead the team in alignment with strategic objectives. You will partner with product, technology, and business stakeholders to deliver roadmap items on time and integrate business architecture principles. The role also involves leadership and direction for the team, roadmap and budget management, release coordination, risk and controls, and continuous improvement of agile practices.

Requirements

7+ years of experience as a Product Leader, Business Architect, or Business Analyst, or equivalent expertise in product management or a relevant domain area.
Demonstrated leadership experience, including the ability to lead and mentor teams and foster innovation and collaboration.
Strong understanding of business processes, systems, and technology, with experience in banking and payments.
Excellent analytical and problem-solving skills; ability to conduct detailed business analysis and communicate effectively with stakeholders at all levels.
Ability to build and maintain relationships with a wide range of stakeholders throughout the firm.
Experience with business modeling tools, methodologies, and business analysis techniques.
Strong project management skills and ability to manage multiple projects simultaneously.
BS/BA degree or equivalent experience.
Expert knowledge of business processes across an entire line of business, as well as expertise in other lines of business and technology disciplines.
Strong understanding of firmwide risk and controls, and global and line-of-business project and program management standards and methods.
Experience working with high-performing teams in complex program execution and a strong understanding of Waterfall and Agile methods.

Responsibilities

Collaborate with the Area Product Owner to identify product opportunities through user research and discovery that reflect customer and market needs.
Architect business solutions aligned with strategic objectives and integrate product development with business goals and processes.
Conduct business and technical analysis to identify and document requirements, processes, and solutions.
Build relationships with Product, Technology, Data, and Business partners; set clear expectations and communicate effectively in writing and verbally.
Work closely with engineering leads and technical directors.
Maintain knowledge of the product area's vision, strategy, roadmap, technical aspects, and operations.
Develop and maintain business architecture and capabilities models reflecting product strategies and goals.
Work with IT teams to align technology solutions with business needs and capabilities.
Facilitate workshops and meetings to gather requirements, build consensus, and analyze business needs.
Monitor industry trends and best practices to help the organization remain competitive.
Maintain documentation on business architecture, processes, and business analysis findings.
Focus on risk and controls, partnering with product owners, Area Product Owners, Agility Leads, and Designers to confirm impacts and scope across teams.
Monitor Jira hygiene, enforce Jira standards, and track IT and non-IT work.
Manage the product roadmap in alignment with the product budget and team availability.
Coordinate releases and communications, and proactively identify and manage issues.
Support the Agility Lead in continuous improvement to increase team efficiency and effectiveness.
Manage dependencies within and outside the product area.