Product Manager for Card Transactions

JPMorgan Chase & Co. • Wilmington, DE

3d

About The Position

As a Vice President and Product Manager on the Card Transactions team, you will drive end-to-end execution of the product vision and prioritized roadmap, architect business solutions, and lead the team in alignment with strategic objectives. You will partner with product, technology, data, and business stakeholders to deliver roadmap items on time and integrate business architecture principles. The role also includes providing leadership and direction, managing the product roadmap against budget and team availability, coordinating releases, and proactively identifying and managing issues and dependencies.

Requirements

• At least 7 years of experience as a Product Leader, Business Architect, or Business Analyst, or equivalent expertise in product management or a relevant domain.
• Demonstrated leadership experience, including the ability to lead and mentor teams.
• Strong understanding of business processes, systems, and technology, with experience in banking and payments.
• Strong analytical and problem-solving skills and the ability to communicate effectively with stakeholders at all levels.
• Ability to build relationships with a wide range of stakeholders throughout the firm.
• Experience with business modeling tools, methodologies, and business analysis techniques.
• Strong project management skills and ability to manage multiple projects simultaneously.
• BS/BA degree or equivalent experience.
• Expert knowledge of business processes across an entire line of business, with expertise in other lines of business and technology disciplines.
• Strong understanding of firmwide risk and controls and global and line-of-business project and program management standards and methods.
• Experience executing complex programs with high-performing teams and a strong understanding of Waterfall and Agile methods.

Responsibilities

• Collaborate with the Area Product Owner to identify product opportunities through customer and market research and discovery.
• Architect business solutions aligned with strategic objectives and business processes.
• Conduct business and technical analysis to identify and document requirements, processes, and solutions.
• Build relationships with Product, Technology, Data, and Business partners; set expectations and communicate effectively with stakeholders, engineering leads, and technical directors.
• Maintain knowledge of the product area's vision, strategy, roadmap, technical aspects, and operations.
• Develop and maintain business architecture and capabilities models aligned with product strategies and goals.
• Coordinate with IT teams to ensure technology solutions meet business needs and capabilities.
• Facilitate workshops and meetings to gather requirements, build consensus, and analyze business needs.
• Monitor industry trends and best practices.
• Maintain documentation on business architecture, processes, and business analysis findings.
• Focus on risk and controls, partnering with Product Owners, Area Product Owners, Agility Leads, and Designers to confirm impacts and scope across teams.
• Monitor Jira hygiene and enforce standards for tracking IT and non-IT work.
• Manage the product roadmap in line with budget and team availability.
• Manage release planning and communication, and proactively identify and manage issues.
• Support the Agility Lead in continuous improvement to increase team efficiency and agile effectiveness.
• Manage dependencies within and outside the product area.
• Lead and mentor teams, fostering innovation and collaboration.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior