Senior Product Associate, Chase Travel

JPMorgan Chase & Co. • Glen Allen, VA

11h • $80,750 - $155,000

About The Position

As a Product Associate on the Cross Product Strategy team in Chase Travel, you will advance Chase’s strategic priorities by translating credit card and commerce partner goals into clear product requirements and deliverables that improve the end-to-end travel experience. You will balance strategy and execution, working with product owners and delivery teams to refine features, align priorities, and support successful implementation. The role focuses on delivering measurable customer and business impact through travel product initiatives.

Requirements

• 3 years of experience in product management or a closely related domain.
• Bachelor’s degree.
• Experience across product lifecycle activities, including discovery, requirements definition, backlog management, and refinement.
• Ability to write clear user stories and acceptance criteria.
• Strong attention to detail and ability to manage multiple priorities in a fast-moving environment.
• Strong stakeholder management and influencing skills across multiple teams and levels, including teams in different locations.
• Strong end-to-end problem-solving skills, including driving alignment and consensus on complex initiatives.

Nice To Haves

• Experience in product management within the travel industry or a closely related sector.

Responsibilities

• Own and manage delivery of the product roadmap for travel initiatives aligned to credit card and commerce partner needs.
• Translate partner objectives into actionable product requirements, capabilities, and features.
• Evaluate and document requirements, define scope, identify risks, and communicate goals, milestones, and trade-offs to stakeholders.
• Partner with product owners to refine requirements and ensure readiness for delivery.
• Lead discovery and planning activities to support high-quality handoffs to design and technology teams.
• Collaborate across product, design, technology, analytics, operations, servicing, marketing, risk, legal, and compliance to prioritize and deliver features.
• Track progress and outcomes to ensure releases improve customer experience and meet business goals.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level