Senior PreSales Consultant

Loyalty Juggernaut, Inc

5d • Remote

About The Position

Loyalty Juggernaut is hiring an experienced enterprise SaaS Senior PreSales Consultant to join its global team. This is a hands-on Solutions Consulting role for a technically fluent presales professional who can uncover customer needs, shape solutions, and deliver enterprise software demonstrations that connect technology to measurable business value. The consultant partners with the sales team throughout complex enterprise opportunities, from discovery and solution design through demonstrations, RFPs, technical validation, and close. The position is remote in the United States, with travel as required, up to 15%. Candidates must be legally authorized to work in the United States without sponsorship.

The consultant leads customer discovery, translates business and technical requirements into solution recommendations, and builds value-oriented demonstrations tailored to customer objectives, journeys, and use cases. They work with Account Executives and other sales stakeholders on deal and solution strategy, support customer workshops and RFP/RFI responses, and build credibility with business and technical stakeholders, including executives. They also contribute reusable demonstration assets, customer stories, best practices, competitive positioning, and repeatable presales processes, and share knowledge across the global team.

The role supports GRAVTY®, Loyalty Juggernaut’s AI-first, cloud-native loyalty and customer engagement platform, used by global brands across industries including airlines, hospitality, retail, financial services, and telecommunications.

Requirements

• At least 5 years of B2B SaaS presales or Solutions Consulting experience supporting enterprise sales opportunities.
• Demonstrated experience personally leading complex live software demonstrations for enterprise prospects.
• Experience conducting discovery sessions and translating business and technical requirements into solution recommendations.
• Experience supporting complex enterprise sales cycles from discovery through technical validation and close.
• Experience with loyalty, CRM, CDP, marketing automation, customer engagement, MarTech, or related enterprise technology.
• Strong executive communication and presentation skills, with the ability to engage business and technical audiences.
• Ability to build compelling solution narratives rather than simply demonstrate product features.
• Experience partnering closely with Account Executives and other sales stakeholders on deal strategy.
• Fluency in English and ability to work effectively across international teams and customers.
• Willingness to travel up to 15%.
• Legally authorized to work in the United States without sponsorship.

Nice To Haves

• Fluency in additional languages such as Spanish or French.

Responsibilities

• Lead customer discovery sessions to understand business objectives, challenges, processes, technical environments, and success criteria.
• Translate discovery insights into solution strategies that connect GRAVTY® capabilities to customer outcomes.
• Design and deliver compelling, value-oriented product demonstrations tailored to each customer’s business, journeys, and use cases.
• Develop demonstration narratives that differentiate GRAVTY® and emphasize business outcomes rather than product features alone.
• Partner with Account Executives on technical and solution strategies for strategic opportunities.
• Participate in customer workshops, presentations, RFP/RFI responses, solution design, technical validation, and other sales-cycle activities.
• Build credibility with senior business and technical stakeholders and help them envision possibilities with loyalty and customer engagement technology.
• Develop reusable demonstration assets, customer stories, best practices, competitive positioning, and repeatable presales processes.
• Share knowledge across the team and help improve the global consistency and quality of GRAVTY® demonstrations.

Benefits

• 100% employer-paid employee health insurance premiums, including medical, dental, vision, life, and disability coverage.
• 401(k) with up to 4% employer match.
• Competitive compensation package with salary and commission; total compensation varies based on experience, skills, and location.
• Flexible paid time off.
• Flexible hours.
• Opportunity to work with a modern, AI-driven loyalty platform.
• Impact and visibility in shaping demonstrations, discovery, and solution presentations.
• Collaboration with colleagues and clients across North America, EMEA, APAC, and LATAM.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed